![Canadian Tire #263](https://media.trabajo.org/img/noimg.jpg)
Service Centre Associate
3 weeks ago
Canadian Tire is looking for our next leader in our service department, beginning with a service advisor role, remuneration is based on experience. This person should be an active listener and doer by ascertaining automotive problems - description of symptoms; clarifying description of problems; checking vehicle maintenance records; examining service schedules.
- Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Putting together quotes/estimates by costing tech recommended parts, supplies, and labor; calculating customer's payment.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
Influencing our reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. As this role could be developed into Assistant Service Manager
**Job Types**: Full-time, Part-time, Permanent
Pay: From $15.50 per hour
**Benefits**:
- On-site parking
- Store discount
Day range:
- Holidays
- Monday to Friday
- Weekends as needed
Shift:
- Day shift
Ability to commute/relocate:
- Moose Jaw, SK: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 5 years (required)
Work Location: In person
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