Patient Retention Specialist

5 months ago


Brossard, Canada LASIK MD Full time

See if you are our next:
**CLINICAL COUNSELOR / PATIENT RETENTION SPECIALIST (BILINGUAL)**

Working in a LASIK MD clinic (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our _Great Place to Work_® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

**A look at your benefits**
- You receive a** quarterly bonus.**:

- You have a **permanent full-time position **(typically Monday to Friday 8:30am-5pm).
- You benefit from a **free LASIK surgery**, **3 weeks of vacation**, **3 sick days**, **1 floater** & **1 wellness day**.
- You benefit from **group insurance**, **telemedicine **& **RRSP match**.
- You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

**Your tasks at a glance**
- You present treatment options to prospective patients.
- You provide accurate information to patients regarding surgery, pricing, and scheduling.
- You manage and address patient questions accurately, concisely, and in a timely manner.
- You help meet patients' needs by consulting, reassuring, and scheduling follow-ups.
- You will be cross-trained for the position of Surgical Counselor (customer service).

**A clear view of your assets**
- You are comfortable using computer tools (Outlook, Word, Excel, EMR systems, etc.).
- You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
- You have the desire to succeed and are a results-oriented person familiar with customer follow-up techniques.
- You are organized, self-disciplined, and have excellent prioritization, time management, and problem-solving skills.
- ** Required**: You have excellent communication skills, you speak English **_et français également_** (advanced intermediate level of English required due to the nature of the tasks or interactions with our English-speaking patient).
- ** Required**: You are comfortable traveling to other clinics in the Greater Montreal Area for training and work.

**From our point of view**

VG2



  • Brossard, Canada Vision Group Full time

    See if you are our next: **CLINICAL COUNSELOR** (_Engagement and Retention Specialist_) Working in a LASIK MD clinic (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see...


  • Brossard, Quebec, Canada beBee Professionals Full time $55,000 - $75,000

    beBee Professionals in Brossard is seeking a dedicated and compassionate Healthcare Professional to provide high-quality patient care.About the Role:Assess patients' conditions and administer treatments and medications, ensuring the highest level of care.Collaborate with physicians and healthcare professionals to develop personalized care plans that meet...


  • Brossard, Canada Oral Science Inc. Full time

    Oral Science offers a wide range of innovative and effective dental products to help oral health professionals treat their patients with compromised oral health. The company, located in Brossard, QC, offers a stimulating work environment as well as advantageous working conditions. Oral Science is currently looking for a **Bilingual** **Customer Service...


  • Brossard, Canada Oral Science Inc. Full time

    Oral Science offers a wide range of innovative and effective dental products to help oral health professionals treat their patients with compromised oral health. The company, located in Brossard, QC, offers a stimulating work environment as well as advantageous working conditions. Oral Science is currently looking for a **Bilingual** **Customer Service...


  • Brossard, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a skilled Licensed Practical Nurse (LPN) to join our team at beBee Professionals. As an LPN, you will be responsible for providing high-quality patient care in a clinical or healthcare setting. The ideal candidate will have a valid LPN license in Canada and completion of an accredited Practical Nursing program.Key Responsibilities:Conduct...

  • Nurse Care Specialist

    4 weeks ago


    Brossard, Quebec, Canada beBee Professionals Full time $50,000 - $70,000

    We are seeking a compassionate Registered Practical Nurse (RPN) to provide quality nursing care to patients in various settings. In this role, you will assess patients' needs, develop individualized care plans, and administer medications and treatments as prescribed by physicians.Key Responsibilities:Assess patients' needs and develop individualized care...

  • Nurse Care Specialist

    4 weeks ago


    Brossard, Quebec, Canada beBee Professionals Full time $55,000 - $75,000

    We are seeking a compassionate and experienced Registered Nurse to provide high-quality care to our patients at beBee Professionals in Brossard. In this role, you will collaborate with a healthcare team to deliver excellent medical care and support to individuals of all ages.Key Responsibilities:Assess patients' conditions and administer treatments and...


  • Brossard, Quebec, Canada beBee Professionals Full time $55,000 - $75,000

    Job SummaryWe are seeking a compassionate and experienced Registered Nurse to join our dedicated healthcare team at beBee Professionals in Brossard. As a key member of our team, you will provide high-quality care to our patients, collaborating with a healthcare team to deliver excellent medical care and support to individuals of all...


  • Brossard, Quebec, Canada beBee Professionals Full time $55,000 - $75,000

    Job Title: Registered NurseWe are seeking a compassionate and experienced Registered Nurse to join our dedicated healthcare team at beBee Professionals in Brossard. As a Registered Nurse, you will play a vital role in providing high-quality care to our patients, collaborating with a healthcare team to deliver excellent medical care and support to individuals...

  • Acupuncturist

    1 week ago


    Brossard, Canada Physiothérapie Universelle Full time

    **ACUPUNCTURIST** - Brossard** **INFORMATION ABOUT THE POSITION**: Work Location : BrossardStart Date : ImmediatelyWork Schedule : Part-Time.**WHAT WE OFFER**: **_ More than just a job, in an environment of respect, active listening, and well-being!_** - Mentoring : Possibility of being a mentor and mentee according to your level of expertise - Innovative...


  • Brossard, Canada Lifemark Health Group Full time

    **PHYSIOTHERAPY TECHNICIAN** - Brossard** **Information about the position**: - Workplace : Brossard - Start Date: Immediate - Work Schedule: Permanent position - Full-time and possibility of part-time *Combination of in clinic and virtual care. - Additional information: You will have the opportunity to develop different interests with a varied clientele....

  • Osteopath

    2 months ago


    Brossard, Canada Lifemark Health Group Full time

    **OSTEOPATH -** **INFORMATION ABOUT THE POSITION**: **Location**: Start date: Immediate Work schedule: Part-time position. Possibility of combining several clinics for full time. - Other information: Established clientele. Within a physio/ergo team and adjacent to a medical clinic. **WHAT WE OFFER**: **_ More than just a job, an environment of respect,...


  • Brossard, Quebec, Canada sterna serraf Full time

    Job Summary: We are seeking a dedicated and reliable individual to assist with childcare and household duties for a multi-aged group of children.Key Responsibilities:Provide childcare services, including bathing, dressing, and feeding infants and children.Assume full responsibility for the household in the absence of parents.Perform light housekeeping and...


  • Brossard, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a Personal Support Worker to join our team at beBee Professionals. As a PSW, you will provide essential care and support to clients in Brossard, Canada.Key Responsibilities:Assist clients with daily living activities, including personal hygiene, dressing, and mobility.Provide support with medication administration and daily exercises.Monitor...


  • Brossard, Canada Lifemark Full time

    PHYSIOTHERAPY TECHNICIAN - Brossard Information about the position:  Workplace : BrossardStart Date: Immediate Work Schedule: Permanent position - Full-time and possibility of part-time *Combination of in clinic and virtual care. Additional information: You will have the opportunity to develop different interests with a varied clientele. Mentoring...


  • Brossard, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?Remote work available in the following provinces: Quebec, Ontario, New-Brunswick, Nova Scotia, Alberta, Manitoba and Prince Edward Island. As a Bilingual Disability Claims Specialist, you will adjudicate and manage Group disability claims in a team-oriented, multi-disciplinary, and digital environment. You...


  • Brossard, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a compassionate Personal Support Worker to provide essential care to clients in Brossard, Canada. In this role, you will assist individuals with daily living activities, enhancing their quality of life and promoting independence.Key Responsibilities:Assist clients with personal hygiene, dressing, and mobility, ensuring their comfort and...

  • Physiotherapist

    6 months ago


    Brossard, Canada Lifemark Full time

    PHYSIOTHERAPIST -  Brossard   *** Joining our network means belonging to a community of practice that is committed to taking its profession further and having its expertise recognized for the benefit of our clients. We have over 70 committed physiotherapists who make a difference. *** INFORMATION ABOUT THE POSITION:   Workplace :Brossard Start...