Credit and Collections Associate
3 weeks ago
Company Profile
We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education.
Position Summary
Role Responsibilities
- Monitor the aged receivable balances and follow up on the collection of all outstanding balances, escalate issues with the appropriate business unit and designated sales representatives.
- Investigate and resolve problems affecting the non-payment of invoices while developing positive customer relations and communications.
- Identify account risks, potential credit problems, disputes, and other customer issues and communicate the potential risks with account Sales Representative and significant account matters to Branch Manager.
- Liaise with appropriate internal and external business contacts to resolve billing issues.
- Perform accounts receivable processes including deposit scanning daily cheque deposits and balancing to multiple bank accounts and ensure that cash, cheque, credit card or electronic payments are applied appropriately to the customer accounts.
- Provide customer account statement and supporting backup upon request.
- Generate aging reports for corresponding units.
- Reporting to management on accounts
- Other duties as required.
Required Professional Knowledge, Skills & Qualifications
- 2-4 years relevant experience in Accounts Receivable/ Collections.
- Ability to work effectively in a team environment, effectively prioritize tasks with sense of urgency.
- Self-motivated, independent, team player with the ability to work towards resolving customer concerns while developing strong customer relationship.
- Excellent written and oral communication skills
- Strong problem solving, technical and analytical skills
- Highly organized with strong attention to detail.
Closing Statement
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Employment Equity
CIMCO is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, CIMCO provides accessibility accommodations during the recruitment process. Should require any accommodation, please let us know, and we will work with you to meet your needs.
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