Customer Service Retail Pet Health Store

3 weeks ago

St Jacobs, Canada Creature Comfort Pet Emporium Full time

Creature Comfort Pet Emporium is seeking one exceptional person with previous retail pet store experience, to join our full time team, ideally with a solid knowledge of holistic pet nutrition and products with a passion for pet health.

Do you have an outgoing, friendly and caring attitude towards assisting all pet owners? Are you able to multi task effectively and work well independently as well as be part of an amazing team working well together ?

Pawsome Come and join our team

Position available: Permanent FULL TIME career position in the retail pet health and nutrition industry.

We are seeking a team member who is committed to a long term career within our business and ask that those who are seeking temporary, casual work do not apply.

Education and professional experience with raw pet diets and holistic remedies/supplements is an asset - or the desire and passion to learn with solid pet nutrition experience in the retail pet store industry a foundation of your experience already.

We offer excellent employee discounts.

This position requires long periods of standing, and repetitive lifting of up to 40lbs per unit.

Customer service, inventory management including stocking freezers and shelves, assisting clients with pet fittings and product selection and working in a dog friendly environment.

Computer knowledge mandatory with Excel proficiency. Shopify POS experience beneficial but willing to train as each POS is different.

**Own reliable transportation is required.** The bus system is not reliable in our area.

We are an independent, holistic pet health store offering natural pet food and treats with a specialized focus on raw feeding, holistic, homeopathic and herbal remedies and supplements.

Creature Comfort Pet Emporium

1553 King St N, St Jacobs ON N0B 2N0

**Job Types**: Permanent, Full time

**Salary**: $17 per hour to start

**Benefits**:
On-site parking

Store discount

Schedule:
Weekday shifts 10-6

Every Weekend -typical weekend shift is Saturday 10-6 but occasional Sunday shift instead of Saturday will be required after full training completed

**Requirements**:

- Strong communication skills, both verbal and written, in English
- Previous experience in retail pet specialty store mandatory
- Ability to effectively communicate to customers
- Excellent organizational skills and attention to detail
- Proficient in cash handling procedures
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of phone etiquette and customer service best practices
- Must be able to work flexible hours, including weekends

We offer competitive pay and opportunities for career growth.

**Job Types**: Full-time, Permanent

**Salary**: From $17.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- On-site parking
- Store discount

Day range:

- Every Weekend
- Monday to Friday

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift
- Day shift

Work setting:

- Specialty store

**Education**:

- Secondary School (preferred)

**Experience**:

- retail pet store: 1 year (required)
- Pet nutrition: 1 year (required)

**Language**:

- Fluent English (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- St. Jacobs, ON N0B 2N0 (required)

Work Location: In person

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