User Support Technician

6 months ago

Mississauga, Canada SSCI Full time

Education: College/CEGEP
- Experience: 1 year to less than 2 years
**Work setting**:

- Telecommunications industry
- Private company, corporation or industry
**Tasks**:

- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
**Other benefits**:

- Other benefits
**Support for newcomers and refugees**:

- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Supports for visible minorities**:

- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week

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