Manager

3 months ago

Barrie, Canada DC TAYLOR JEWELLERS Full time

**Join Our Legacy at D.C. Taylor Jewellers**

Established in 1895, D.C. Taylor Jewellers has been a trusted name in the industry for 125 years. With stores in Owen Sound, Collingwood, and Barrie, we have proudly served generations of customers with exceptional customer service, top-quality products, and meticulous repairs. Our stores are not just a shopping destination; they offer a unique and captivating experience for both our valued customers and our dedicated team members.

**Position: Store Manager - Barrie Location**

As a Store Manager at our Barrie location, you'll have the incredible opportunity to shape a team environment that celebrates inclusivity and fosters positive connections. This pivotal role places you at the helm, directing and inspiring your team to achieve store objectives, including sales targets, recruitment, performance enhancement, training, and development. Join us in this exhilarating journey, working with a close-knit, entrepreneurial, and family-owned business.

**What We're Looking For**:

- **Retail Management Experience**: A minimum of 4+ years in retail management (jewellery or fashion experience is a plus but not mandatory).
- **Customer-Centric**: Thrive in a fast-paced environment while ensuring an exceptional customer experience is at the forefront of everything you do.
- **Business Savvy**: Exhibit excellent business development skills and possess an entrepreneurial spirit to nurture existing client relationships while generating new business opportunities.
- **Organizational Pro**: Showcase strong organizational and time management skills.
- **Problem Solver**: Bring your creative problem-solving skills to the table - we trust you to run one of our four stores
- **Team Leadership**: Proven experience in leading, motivating, coaching, training, and developing a team to meet and exceed objectives.
- **Self-Starter**: Be self-motivated and ready to hit the ground running.

**Your Responsibilities Will Include**:
**Retail**:

- Provide guidance and support to staff, conducting regular one-on-ones and quarterly reviews.
- Inspire and motivate your team to deliver top performance and an outstanding customer experience.
- Maintain store cleanliness, adhere to merchandising guidelines, and uphold brand standards.
- Resolve escalated customer service issues with finesse.
- Collaborate with other Store Managers and the Leadership team to ensure alignment with our core organizational principles.
- Assist with inventory management, including product orders, replenishment, and new product entries.
- Lead clienteling efforts through coaching and monitoring customer follow-ups.

**Performance Management & HR**:

- Establish and oversee performance expectations for your team.
- Provide consistent and constructive feedback to foster growth.
- Initiate training or disciplinary actions as needed.
- Manage vacation scheduling and requests.
- Participate in recruitment efforts for new team members.
- Lead new employee orientations.
- Ensure adherence to organizational policies.

**Why Choose D.C. Taylor Jewellers?**

This is a remarkable opportunity to work in an entrepreneurial environment within a cherished family-owned business. Managing one of our locations is a significant and rewarding responsibility, offering both challenges and personal growth. We provide opportunities for advancement and bonus incentives, making your journey with us even more fulfilling.

Join us in continuing the legacy of D.C. Taylor Jewellers and help us create unforgettable experiences for our customers while shaping the future of our business.

**Job Types**: Full-time, Permanent

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- retail management: 3 years (preferred)

Work Location: In person

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