Casual Front Desk Screener

3 months ago


Victoria, Canada Shuswap Lodge Seniors Community Full time

VRS Communities Society is looking for a **Casual Front Desk Screener **to join our team at our site in Victoria, Ross Place Seniors Community. If you’re looking for a position with great working hours and work-life balance, then this may be the position for you Continue reading below for more information. We look forward to working with you

Ross Place is an all-inclusive senior’s community in the heart of historic Victoria, BC. Our vibrant residence has been voted Best in the City for 5 years and offers 142 independent living suites and 40 Island Health subsidized assisted living suites. Ross Place is proudly owned and operated by VRS Communities Society, a local non-profit organization with a 50-year reputation of providing honest, inclusive services and housing.

**JOB DUTIES**:
Working directly with the General Manager, the **Casual Screener** will be responsible for a variety of duties, which includes, but not limited to the following:

- Greet all residents/family/guests in a friendly and professional manner
- Handle all incoming calls and redirect as required
- Monitor security system and conduct scheduled walks through the building
- Maintain accurate record keeping and update all checklists and reports as required
- Handle and/or respond to building emergency situations (leak, power outage, etc.)
- Maintain a clean, safe, fully stocked, and well-organized reception area
- Assist with projects as required by managers
- Maintain confidentiality of all systems & correspondence related to the business.

**Qualifications**
- Above average interpersonal, oral and written communication skills
- Excellent communication skills, tact, diplomacy, and good judgment
- Previous front desk, security, screener and/or concierge experience working in a seniors’ community is desirable
- Experience in the use of Microsoft Office (Word, Excel, PowerPoint, E-Mail)
- Current first aid OFA Level 1 or equivalent and ability to respond to emergency situations preferred
- Must consent to a Criminal Record Check (CRC) for working with Vulnerable Adults;
- Medical Clearance (TB test).

**Job Type**:Casual. This is a casual on call position to cover sick time, vacation, holidays and special occasions.

**Schedule**:Ability to work during days, evenings, and weekend shifts. The front desk is staffed 7 days a week, 6:30am-2:30pm or 11:00am-7:00pm.

**Job Type**: Casual

**Salary**: $20.81 per hour

Flexible Language Requirement:

- French not required

Schedule:

- On call

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- working in a seniors community: 1 year (preferred)

Licence/Certification:

- Occupational First Aid Level 1 or equivalent (required)

Ability to Commute:

- Victoria, BC (required)

Work Location: In person



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