Reception/sales Admin Support

3 weeks ago


Sydney, Canada Protocase Full time

**Location: Sydney, NS**

**Term: Permanent, Full-Time (in office position)**

**Anticipated Start Date: As Soon As Possible**

**_

**About working at Protocase/45Drives**

Full disclosure, we work a little differently here at Protocase Inc./45Drives. This isn’t a job where you punch in and punch out. we come to work every day because we wish to earn a living in a meaningful way. We believe too many people exist without finding joy and meaning in their career. At Protocase Inc./45Drives, we create workplaces where our people want to come to work in the morning and feel good when they go home at the end of the day. It only exists and thrives because each of us contributes in our own way. Does this sound like something you want to be a part of?

**About the Organization**

Established in 2001, Protocase Inc offers unique custom manufacturing to the engineering, design and research industries by combining advanced manufacturing techniques with innovative software. Using the expertise and dedication of more than 350 employees, Protocase is proud to have a client base of over 16,000 customers throughout North America and around the globe. Customers include Boeing, L3, Raytheon, Google, Apple, Microsoft, NASA, MIT and many more.

45 Drives is a division of Protocase that develops, manufactures, services, and sells ultra-large, customizable data storage systems. 45 Drives is highly differentiated from mainstream computer manufactures due to its open designs and relationships with the open-source software community. The company stays true to its community roots in its product development, technical support and business practices.

**Values/Ethical Guidelines (What we live by)**
- Our Customers are #1
- Help Others Succeed
- Build and Maintain Functional Relationships with Everyone
- Trust
- Respect
- Openness, Honesty and Transparency, Respect Common Sense

**About the Opportunity**

Protocase/45Drives is seeking to fill a receptionist/administrative support role. If you are able to multitask and prioritize responsibilities and have strong organizational skills, then this position will be right for you. The person who holds this title will have the important job of acting as gatekeeper, whether it be directing calls coming in to us or keeping an accurate and up-to-date log of who comes and goes. We are seeking an individual that exudes a positive, friendly and helpful demeanor, as they will be the first face greeting visitors when they walk through our doors.

**Duties and Responsibilities**
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Answer/operate a multiple line phone system (switchboard), answering it with a friendly greeting and a smile and routing to the appropriate extension
- Filing and data entry
- Issuing office supplies to other team members, keeping track as per procedure
- Assist with sales related administrative activities and projects

**Essential Requirements**
- Experience in an administrative role
- Strong organizational skills/time management
- Attention to detail
- Positive and friendly attitude
- Comfortable speaking on the phone frequently/excellent phone etiquette
- Highly capable in both written and oral communication
- Problem-solving skills and adaptability
- Ability to follow procedure

**About the Benefits**

Besides annual earnings that range between $30,000 and $38,000.00 (dependent on experience and based on a nominal 40-hour work week), you will also enjoy the following benefits:

- Two weeks’ vacation (three weeks’ vacation at three years of employment; four weeks’ vacation at five years)
- Medical, Dental, Life Insurance and Group Insurance Benefits after six months
- Cost-shared Company Pension Plan after six months
- Cost-shared YMCA Fitness Membership after three months



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