Learning Centre Coordinator

2 weeks ago

North York, Canada Seneca College of Applied Arts and Technology Full time

**Join the Renewed Seneca, The Next Seneca.**:
Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

**We currently have two positions available**:

- Position 1: Full-Time Permanent l Location: Newnham Campus
- Position 2: Contract (December 2023 - August 2024) l Locations: King Campus / SIA Campus

**Position Summary**:
Reporting to the Manager, Learning Centres, the Learning Centre Coordinator provides academic support to students through the development of learning resources, coordinating peer and/or learning programs, delivering 1:1 support to students directly, and scheduling services. Through outreach to the academic programs as well as working with students, the Learning Centre Coordinator will ensure the support suits the needs of stakeholders and fits within the scope of the Learning Centre service model delivery.

**Responsibilities**

**Coordination and Delivery of Academic Support Programs**
- Conducts outreach with Seneca stakeholders and recommends and co-develops new and existing Learning Centre programs and services, alongside colleagues, to ensure student retention initiatives and relevant learning support practices.
- Explores ways to target certain populations and brings forward innovative suggestions/ideas to improve the effective and efficient delivery of programs based on best practices within the field of learning support.
- Develops, coordinates, and facilitates workshops in areas such as English/writing, conversation clubs, critical thinking, math, computers and/or study/learning skills.

**Recruitment and Mentoring of Student Employees**
- Analyzes staffing needs and recruits peer tutors/leaders, in consultation with the Manager.
- Develops, delivers, and evaluates training in person and online to peer tutors/leaders and prepares student employee work schedules, in consultation with the Manager, Learning Centres and other colleagues.
- Acts as the first point of contact for problems and performance issues from students with respect to the peer employees, group learning programs, and workshops.

**Implementation of Learning Resources Using Technology**
- Conducts work and programs via videoconferencing and collaboration platforms such as Zoom, WebEx and Teams.
- Uses Seneca systems, including Learning Centre booking system, PeopleSoft, and related Intranet platforms to conduct work tasks and organize learning support for students.
- Works with MS Office to gather and report on Learning Centre services, especially SharePoint, Excel, and Access.
- Uses applicable learning management systems and other educational technologies to organize and develop Learning Centre services.

**Other**
- Provides on-demand front desk customer service to students, faculty, and other visitors to the Learning Centre.
- Provides administrative support to the Learning Centre.

**Qualifications**:
**Education**
- Minimum completed four (4) year degree in Education, English, Liberal Studies, Communications, Psychology, Social Sciences, Science or Mathematics.
- Supplemental instruction training is an asset.
- TESOL Certificate is an asset.

**Experience**
- Minimum three (3) years’ experience supporting individuals with educational needs and barriers, through tutoring, advising, or developing educational resources.
- Proficiency in student coordination and operations.
- Experience instructing or delivering workshops to students, preferably adult learners.
- Experience assessing learning programs and coaching/mentoring student staff.

**Skills**
- Excellent project management, facilitation, organization, attention to detail, and time management.
- Strong presentation, communication, and active listening skills.
- Advanced knowledge of the educational needs and barriers of diverse students, including students with special needs, adult learners, non-traditional students, new Canadians, and ELL students.
- Excellent analytical and problem-solving skills with an innovative mindset to determine alternative solutions, anticipate or prevent problems, and to assess and design effective changes.
- Advanced technical and computer skills in videoconferencing and collaboration platforms (e.g., Zoom, WebEx and Teams), PeopleSoft, MS Office (e.g., SharePoint, Excel, and Access), Learning Management Systems and other educational technologies.

Note: A skills assessment test will be administered during the recruitment process.

**Job Details**

**External Posting Date**:November 20,2023
**External Closing Date**: November 27, 2023
**Pay Range**: Payband J - $41.12 - $47.67 (Start Rate: $41.12)
**Hours**:35
**Work Type**:Hybrid
**Shift**: Monday - Friday, 9:00AM - 5:00PM (overtime as required)
**Ideal Start Date**:
**End Date**:
**Job Type**:Fu

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