Games Quality Assurance Manager

1 day ago

Montréal, Canada Technicolor Games Full time

Company Description

WHERE ART PLAYS WITH SCIENCE.

We collaborate with leading games developers to build the most innovative gaming experiences imaginable. Our studios are the second home of the projects we work on. We push the potential of gaming technology harder than anyone else dare dream.

Our Keyframers breathe life into award-winning projects and our Art Directors empower studios from concept to execution. Our Mo-Cap team delivers highly complex in-game animations and cinematic content second to none.

We stay ahead of the curve, we innovate, we invest in and nurture our talent to create the best games in the world.

**Job Description**:
We are now looking to hire a Quality Assurance (QA) Manager (M/F/d) based out of Montreal to join Technicolor Games on a hybrid model (office & WHF). You will drive test development, estimation, planning for project start, and supporting the Project Manager as required while testing is live.

In this role, you will be responsible for internal and external facing responsibilities, including communication with clients and internal stakeholders, managing change and continuous improvements within the engagement, and ensuring alignment of processes to client-driven objectives. You will support the FQA department with improved processes and workflow management to ensure optimal and efficient testing.

**Responsibilities**:
**Client relationship management**
- Support Sales team with initial engagements for new clients; calls, scoping, proposal, etc.
- Act as the primary QA point of contact for larger client engagements and the point for smaller engagements as primary escalation
- Develop a clear vision of the client’s objectives and ensure the team manages their expectations
- Set up dashboards to track important KPIs or SLAs and work to ensure adherence to targets
- Own communications such as weekly calls for larger engagements
- Host quarterly business reviews and project retrospectives

**Project management**
- Ensures project setup meets specifications
- Receives regular status reporting and capacity plan updates
- Major Contributor to the ongoing effort to refine processes, policies and procedures
- Create, monitor, and control metrics impacting product and team quality
- May be required to lead projects on occasion

**People management**
- Ensure the mobilization of your team by regularly assessing morale, finding the causes of problems and implementing appropriate solutions, etc.
- Coach team members in their work to promote their development in their position or career.
- Conduct and/or validate performance evaluations and set team objectives.
- Work with HR to identify and manage non-performance and/or interpersonal conflicts.
- Manage absences and vacations of project management.

**Company processes**
- Work with the HR, IT, and Scheduling teams to improve internal departmental processes.
- Take ownership, manage progress, and be held accountable for internal initiatives as assigned.

**Qualifications**:
**Client relationship management**
- Proven experience in the video games industry
- Proven experience as a project manager in the video games industry
- Thorough understanding of Games QA processes
- Excellent written and spoken English
- Excellent communication and interpersonal skills
- Strong commitment to quality and eye for detail
- Ability to drive change and innovation
- Ability to manage, coach, develop and motivate people
- Ability to get to expected outcomes despite ambiguities and uncertainties
- Excellent data analysis, slide deck creation and presentation skills

Additional Information
- This role is an on-call contract with full-time availability requirements from Monday - Friday with expectations to work in Studio
- _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Our DE&I mission is to always respect, embrace and encourage the uniqueness of individuals and their talents.

**Our Intent**:

- Be an inclusive workplace for everyone by removing barriers that hinder people from being themselves.
- Build and maintain a community where all staff feel safe, included and accepted for who they are.
- Attract, nurture, and retain the best talent in the industry irrespective of their background.

**We Are**:

- Committed to a genuine change in our business and the wider industry.
- Investing in our people: time, budget, training and ongoing development.
- Facilitating open discussion & debate.
- _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Please click here to review our privacy notices for job applicants.

  • Games Quality Assurance

    5 days ago

    Montréal, Canada Technicolor Games Full time

    Company Description At the core of Technicolor Games’ success are talented, passionate gamers. We pride ourselves on creating a collaborative, empowered, and creative environment. Whether it’s helping clients in the early stages of game design or creating award-winning campaigns, we’re always here to help. Our global teams are constantly iterating,...

  • Games Quality Assurance

    5 days ago

    Montréal, Canada Technicolor Games Full time

    Company Description At the core of Technicolor Games’ success are talented, passionate gamers. We pride ourselves on creating a collaborative, empowered, and creative environment. Whether it’s helping clients in the early stages of game design or creating award-winning campaigns, we’re always here to help. Our global teams are constantly iterating,...

  • Games Quality Assurance Lead

    1 day ago

    Montréal, Canada Technicolor Games Full time

    Company Description WHERE ART PLAYS WITH SCIENCE. We collaborate with leading games developers to build the most innovative gaming experiences imaginable. Our studios are the second home of the projects we work on. We push the potential of gaming technology harder than anyone else dare dream. Our Keyframers breathe life into award-winning projects and our...

  • Games Quality Assurance

    5 days ago

    Montréal, Canada Technicolor Games Full time

    Company Description At the core of Technicolor Games’ success are talented, passionate gamers. We pride ourselves on creating a collaborative, empowered, and creative environment. Whether it’s helping clients in the early stages of game design or creating award-winning campaigns, we’re always here to help. Our global teams are constantly iterating,...

  • Quality Assurance Game Tester

    2 days ago

    Montréal, Canada Nvizzio Creations Full time

    **Company Description** Since 2010, we make iconic live games through creative design excellence, efficient execution and unparalleled attention to detail. In early 2015, we spun off Funcom’s game development teams in Montréal with a view to offer what very few of our competitors can: Energy, agility, creativity and flawless discipline combined to provide...

  • Game QA Lead-hybrid

    7 days ago

    Montréal, Canada Netease Games Full time

    **Overview** NetEase Games is one of the largest game developers worldwide by size and revenue. We have launched 8 billion dollar franchises since 2001, and established partnerships with some of the world’s most creative studios including: Activision Blizzard, Mojang, and Quantic Dream. We have also opened our first U.S. studio, Jackalope Games. NetEase...

  • Video Game Tester

    1 day ago

    Montréal, Canada Technicolor Games Full time

    Company Description WHERE ART PLAYS WITH SCIENCE. We collaborate with leading games developers to build the most innovative gaming experiences imaginable. Our studios are the second home of the projects we work on. We push the potential of gaming technology harder than anyone else dare dream. Our Keyframers breathe life into award-winning projects and our...

  • Game Producer

    1 day ago

    Montréal, Canada Big Fish Games Full time

    **Job Posting Title**: Game Producer **Why Big Fish Games?**: Big Fish Games is the home of some of the biggest hit mobile casual games including EverMerge, Gummy Drop!, Cooking Craze, Fairway Solitaire, and many more. - We are curious and constantly seek improvement in all we do because that’s what our business demands - We operate with good intentions,...

  • Lead Quality Assurance Tester

    3 days ago

    Montréal, Canada BUDGE STUDIOS INC. Full time

    **Lead Quality Assurance Tester** The Lead Quality Assurance Tester will report to the Director of Quality Assurance and Customer Service. In this role, the Lead QA is primarily responsible for managing a project successfully and to support the QA department. The Lead will be mentoring and developing QA testers, while maintaining communication with...

  • Food Quality Assurance Auditor

    5 days ago

    Montréal, Canada Medina Quality Full time

    **Do you love to travel?** **Are you passionate about food safety and cross-cultural work?** **Do you have a strong belief in corporate social responsibility, diversity, and collaboration?** **If yes, Medina Quality is seeking charismatic, observant, self-disciplined and articulate applicants to join its audit team. Half the time you will be travelling...

  • Gestionnaire Assurance Qualité

    1 day ago

    Montréal, Canada Amazon Dev Centre Canada ULC Full time

    Compétences de base: - Baccalauréat en informatique ou formation technique et expérience professionnelle équivalentes. - 7+ années d'expérience en l'AQ / test de logiciels ; 2+ années en tant que responsable. - Expérience concrète dans la création et la gestion d'une équipe de test. - Expérience concrète dans le développement de procédures et...

  • QA Specialist, Video Games

    5 days ago

    Montréal, Canada Netease Games Full time

    **Overview** NetEase Games is one of the largest game developers worldwide by size and revenue. We have launched 8-billion-dollar franchises since 2001, and established partnerships with some of the world’s most creative studios including: Activision Blizzard, Mojang, and Quantic Dream. We have also opened our first U.S. studio, Jackalope Games. NetEase...

  • Quality Assurance Tester

    1 day ago

    Montréal, Canada BUDGE STUDIOS INC. Full time

    **Quality Assurance Tester** Are you awesome with a capital “A”? Are you a driven, creative and passionate person? Do you want to participate in the crafting of amazing experiences for kids? Then we would love to hear from you! Budge Studios offers a dynamic and exciting work environment, with an emphasis on co-operation, collaboration and fun. Come...

  • Quality Assurance Tester

    2 days ago

    Montréal, Canada BUDGE STUDIOS INC. Full time

    **Quality Assurance Tester** Are you awesome with a capital “A”? Are you a driven, creative and passionate person? Do you want to participate in the crafting of amazing experiences for kids? Then we would love to hear from you! Budge Studios offers a dynamic and exciting work environment, with an emphasis on co-operation, collaboration and fun. Come...

  • Gestionnaire de L’assurance Qualité

    1 week ago

    Montréal, Canada Epic Games Full time

    **Department** Quality Assurance & Test **Location** Montreal Quebec, Canada **Company** Epic Games **Requisition ID** R24053 ENGLISH FOLLOWS Ce que nous faisons Epic Games désire ajouter un grand nombre de ressources à son équipe interne d’assurance qualité. Nous sommes à la recherche de professionnels de l’assurance qualité sérieux...

  • Testeur Assurance Qualité/quality Assurance Tester

    2 days ago

    Montréal, Canada Budge Studios Full time

    **Testeur Assurance Qualité **Responsabilités: - Naviguer dans le jeu (APP) afin de détecter les bogues, les anomalies fonctionnelles et visuelles et être capable de les reproduire et de les décrire dans notre outil de report de bogues; - Identifier, isoler et suivre les problèmes, confirmer les bogues et travailler avec l'équipe de développement...

  • Associate Lead

    4 hours ago

    Montréal, Canada QUANTIC DREAM Full time

    Reporting to the Quality Assurance Team Leader or the Producer (depending on the project), you will actively participate in validating the proper functioning of the functionalities of our current productions. **Responsibilities**: - Lead the Montreal QA team assigned to your project in its daily operations and proactively maintain inter-location (Montreal...

  • Quality Assurance Manager

    2 days ago

    Montréal, Canada Culture Kizos Full time

    **Job description** **Job Summary** The Quality Assurance Manager is responsible for Good Production Practices (GPP) according to Health Canada and Good Manufacturing Practices within the company Quality Management System (GMS). Integrate, oversee, maintain and report conformance status in all areas. **Role and responsibilities** - Assess, interpret, and...

  • Quality Assurance Manager

    3 days ago

    Montréal, Canada Sensio Inc Full time

    **QUALITY ASSURANCE MANAGER** We are seeking a Quality Assurance Manager to manage our quality system strategy by formalizing and implementing a cohesive quality system with our teams in Montreal and Asia. You will be supporting quality initiatives for a fast growing organization with multiple in house and private label brands. We are looking for someone...

  • Quality Assurance Manager

    2 days ago

    Montréal, Canada THORASYS Thoracic Medical Systems Inc. Full time

    Come Join the THORASYS Team! THORASYS Thoracic Medical Systems Inc. is a young medical device company based in Montreal’s MileEx neighbourhood. We develop, manufacture and market advanced diagnostic medical devices incorporating novel approaches to pulmonary function testing that aid the diagnosis and monitoring of lung diseases such as Asthma and...