Tds Operations Analyst Ii

6 days ago

Toronto, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**
- As a cross functional process analyst, conduct research, analysis and reporting on a range of operational and service issues. Execute on critical projects and strategic special initiatives within a defined functional area that may require broader partnership across TDS and/or other TD enterprise functions. Enhance management decision making on policies, processes, products and services based on insights generated from analytics and reporting to advance the operating model / processes and elevate service quality. Facilitate the implementation of policies/processes and/or initiatives to meet functional objectives.

**Customer**
- Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
- Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
- Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
- Identify opportunities to improve service delivery
- Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations
- Support partners with both inbound and outbound requests from various channels, answering questions to perform adjustments within authority levels
- Contribute to the production of consolidated or aggregated reporting as appropriate
- Maintain working relationships with customers by resolving customer issues and articulating business processes to respond to customer queries
- May interact with other partners and vendors, providing guidance and/or addressing questions/concerns in an effective and timely manner

**Shareholder**
- Support the timely and accurate completion of business processes and procedures according to SLA requirements
- Contribute to business objectives for operational excellence - identify, suggest and actively participate in improving standards, policies, procedures, and solutions
- Continually develop understanding of internal and industry regulations and trends, contributing to team knowledge of emerging issues/risks, and assess potential impacts as it relates to operating policies, standards and procedures
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality
- Analyze service delivery issues and conduct internal/external research projects and/or contribute to audit reviews; run testing, and generate reports to identify potential solutions within TD's risk appetite that enhance the customer experience and support business objectives
- Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
- Contribute to the development/delivery of presentations/ communications to management or broader audiences
- Ensure necessary due diligence to support the accuracy of all customer transactions / activities
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite; adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
- Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
- Support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes
- Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

**Job Requirements**

**Employee/Team**
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/points of interest
- Support the team by actively building operations/business services knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team, across the function, and with partners (e.g., audit, business insights)
- Provide training, coaching and/or guidance to others on the team
- Participate in personal performance management and development activities, including cross training within own team and other teams in Global Operations & Business Services
- Ensure the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments
- Keep others info

  • Tds Operations Analyst Ii

    6 months ago

    Toronto, Canada TD Bank Full time

    **TDS Operations Analyst II**: - 425734BR **Job Category - Primary** - Securities / Wholesale Banking **Work Location** - TD Centre - North - 77 King Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department...

  • Tds Operations Analyst Ii

    7 months ago

    Toronto, Canada TD Bank Full time

    **TDS Operations Analyst II**: - 416837BR **Job Category - Primary** - Securities / Wholesale Banking **Work Location** - TD Centre - North - 77 King Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department...

  • Tds Operations Analyst Ii

    7 months ago

    Toronto, Canada TD Bank Full time

    **TDS Operations Analyst II**: - 417120BR **Job Category - Primary** - Securities / Wholesale Banking **Work Location** - TD Centre - North - 77 King Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department...

  • Tds Operations Analyst Ii

    7 months ago

    Toronto, Canada TD Bank Full time

    **TDS Operations Analyst II**: - 417020BR **Job Category - Primary** - Securities / Wholesale Banking **Work Location** - TD Centre - North - 77 King Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department...

  • Tds Operations Analyst Ii

    7 months ago

    Toronto, Canada TD Bank Full time

    **TDS Operations Analyst II**: - 426357BR **Job Category - Primary** - Securities / Wholesale Banking **Work Location** - TD Centre - North - 77 King Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department...

  • Tds Operations Analyst Ii

    4 months ago

    Toronto, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 37.5 **Line of Business**: TD Securities **Pay Details**: TD Securities Overview With more than 3,500 people in 13 offices around the world, TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge, innovation and...

  • Credit Analyst Ii, Td Auto Finance

    7 months ago

    Toronto, Canada TD Bank Full time

    **Credit Analyst II, TD Auto Finance**: - 424863BR **Job Category - Primary** - Commercial Banking **Work Location** - TD Centre - West - 100 Wellington Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department...

  • Tds Operations Analyst Ii

    4 months ago

    Toronto, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 37.5 **Line of Business**: TD Securities **Pay Details**: **Department Overview**: **The Global Operations and Business Services Family** Global Operations and Business Services is a diverse and dynamic group of professionals, whose varied talents and experiences enable us to provide critical risk management and...

  • Tds Operations Analyst Ii

    4 hours ago

    Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** **The Global Operations and Business Services Family** Global Operations and Business Services is a diverse and dynamic group of professionals, whose varied talents and experiences enable us to provide critical risk management and...

  • IT Operations Analyst Ii

    7 months ago

    Toronto, Canada TD Bank Full time

    **IT Operations Analyst II**: - 424378BR **Job Category - Primary** - Technology Solutions **Work Location** - 740 Progress Avenue **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** **Building a World-Class,...

  • Tds Operations Analyst Ii

    3 months ago

    Toronto, Canada TD Bank Full time

    **Work Location**: Toronto, Ontario, Canada **Hours**: 37.5 **Line of Business**: TD Securities **Pay Details**: $59,500 - $84,000 CAD **The Global Operations and Business Services Family** Global Operations and Business Services is a diverse and dynamic group of professionals, whose varied talents and experiences enable us to provide critical risk...

  • Tds Operations Analyst Ii

    1 week ago

    Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** Global Operations and Business Services is a diverse and dynamic group of professionals, whose varied talents and experiences enable us to provide critical risk management and control functions for sales and trading, investment, and...

  • Tds Operations Analyst Ii

    2 months ago

    Toronto, Canada TD Bank Full time

    **Work Location**: Toronto, Ontario, Canada **Hours**: 37.5 **Line of Business**: TD Securities **Pay Details**: $59,500 - $84,000 CAD **Job Description/Accountabilities**: - **Execute AML reviews**: Verify AML requirements (KYC, FATCA, CIRO), ensuring compliance during onboarding, periodic reviews, and ad-hoc events. - **Conduct in-depth research...

  • Tds Operations Analyst Iii

    7 months ago

    Toronto, Canada TD Bank Full time

    **TDS Operations Analyst III**: - 430671BR **Job Category - Primary** - Securities / Wholesale Banking **Work Location** - TD Centre - North - 77 King Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department...

  • Tds Operations Analyst I

    7 months ago

    Toronto, Canada TD Bank Full time

    **TDS Operations Analyst I**: - 424236BR **Job Category - Primary** - Securities / Wholesale Banking **Work Location** - TD Centre - North - 77 King Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department...

  • Tds Operations Analyst Ii

    4 months ago

    Toronto, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 37.5 **Line of Business**: TD Securities **Pay Details**: As part of TD Securities, Global Operations and Business Services, Corporate Lending Operations is dedicated to providing outstanding service as we support lending and administrative activities for TD Securities Corporate Clients. You will have the opportunity...

  • Business Intelligence Data Analyst

    3 days ago

    Toronto, Ontario, Canada TDS Personnel Full time

    Job SummaryTDS Personnel is seeking a highly skilled Business Intelligence Data Analyst to join their team on a 12-month contract basis. As a key member of the RFP analyst team, you will play a vital role in assessing new requests, creating RFP responses, and completing consultant requests and updates.

  • Business Analyst Tds Operations

    4 months ago

    Toronto, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 37.5 **Line of Business**: TD Securities **Pay Details**: TD Securities Overview With more than 3,500 people in 13 offices around the world, TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge, innovation and...

  • Senior Property Financial Analyst

    1 month ago

    Toronto, Ontario, Canada TDS Personnel Full time

    **Job Summary**TDS Personnel is seeking a skilled Senior Property Financial Analyst to join their Accounting Team. As a key member of the team, you will be responsible for managing financial data and providing insightful analysis to support business decisions.About Our ClientTDS Personnel's client is a reputable Residential Development and Property...

  • Tds Operations Analyst Iii

    7 months ago

    Toronto, Canada TD Bank Full time

    **TDS Operations Analyst III**: - 416842BR **Job Category - Primary** - Securities / Wholesale Banking **Work Location** - TD Centre - North - 77 King Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department...