Front Desk Agent

3 weeks ago


North Vancouver, Canada BC Strata Employee Management Ltd. Full time

As a member of our team, you can expect a dynamic work environment that challenges you to grow while making a real difference in people’s lives. If you're looking for a career that combines professional growth with meaningful interactions, BC Strata's residential concierge division is the perfect place for you.

**Schedule**: Sun/Mon, 7am-3pm, Tues-Thurs, 3pm-11pm

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries or requests
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area

**Experience Needed**:

- Previous experience in hospitality or customer service preferred
- Excellent phone etiquette and communication skills
- Ability to speak multiple languages is a plus
- Familiarity with front desk operations and hotel systems is desirable

**Skills**:

- Strong customer service skills with a friendly and approachable demeanor
- Proficient in using phone systems and computer software for guest check-in/check-out processes
- It is an absolute **must** that you have knowledge of Microsoft office, Gmail, and general knowledge of basic computer systems.

Please note that this position may require working evenings, weekends, and holidays as needed.

**Job Type**: Part-time

Pay: $42,000.00 per year

**Benefits**:

- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Every Weekend
- Morning shift
- On call

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- concierge: 2 years (required)

**Language**:

- fluent english (required)

Work Location: In person

Application deadline: 2024-04-29
Expected start date: 2024-05-02


  • Front Desk Agent

    4 weeks ago


    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: This Front Desk Agent is responsible for registering guests into the hotel and checking out departing guests, acting as an ambassador to the Pan Pacific at all times. **KEY RESPONSIBILITIES**: ***: **The key responsibilities of the Front Desk Agent include but are not limited to**: - Register guests arriving to the hotel and checking out departing...

  • Front Desk Agent

    4 weeks ago


    Vancouver, Canada Abercorn Inn Full time

    **Front Desk Agent** Abercorn-Inn Vancouver Airport Hotel - Richmond, BC **Job description** **RESPONSIBILITIES**: - The Front Desk Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. - Responsibilities include but are not limited to: posting balances...

  • Front Desk Agent

    6 days ago


    Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

    We are looking for our next great colleague to take on the role of Front Desk Agent. Are you guest focused, enthusiastic, and passionate about delivering outstanding guest service? Interested in working with a supportive team and creating unforgettable guest experiences? Pinnacle Hotel Harbourfront is the place you want to work. **Key Responsibilities**: -...


  • Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...


  • Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...

  • Front Desk Agent

    5 days ago


    Vancouver, Canada Georgian Court Hotel Full time

    The Front Desk Agent greets and welcomes all guests and provides superior service for all arriving and in-house guests. The Front Desk Agent contributes to the success of the Hotel by performing the following duties: - Works closely with the Bellperson to ensure a seamless arrival and departure experience. - Creates a memorable arrival and departure...

  • Front Desk Agent

    4 days ago


    North Vancouver, Canada North Vancouver Hotel Full time

    **Requirements**: - Must be fluent in English - Must be flexible in scheduling - Hospitality experience is a definite asset - Familiar with customer service environment - Experience with any PMS an asset **Responsibilities**: - Efficiently and accurately dealing with all guest transactions - Register guests and assign rooms, accommodate special requests -...

  • Front Desk Agent

    2 days ago


    Vancouver, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. Front Desk Agent The Front Desk Agent (Casual On-call) will contribute to the overall success of the hotel by providing superior customer service and...

  • Front Desk Agent

    2 days ago


    Vancouver, Canada Coast Hotels Full time

    Front Desk Agent The Front Desk Agent (Casual On-call) will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office.  Responsibilities: Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns,...

  • Front Desk Agent

    4 weeks ago


    Vancouver, Canada Atrium Inn Full time

    To assist guests efficiently, courteously and professionally in all Front Desk related functions, and to maintain high standards of service and hospitality. Hours may vary week to week depending on hotel occupancy/business levels. AM shift is 7am-3pm, PM shift is 3pm-11pm, Night Audit shift is 11pm-7am. **Responsibilities and Duties** - Provide the highest...


  • North Vancouver, Canada Champions Martial Arts Academy Full time

    Front Desk Position Needed for Martial Arts School - Answering the phone - Martial Arts Experience Preferred - Front Desk Customer Service - Making appointment reminder calls - Selling products - Must be able to multi task - Must have decent computer software knowledge - Evening Part Time Hours - Five days a week. Later Afternoon to early evening closing...


  • North York, Canada RARE Real Estate Inc. Full time

    RARE Real Estate Brokerage is looking for an enthusiastic and outgoing Front Desk Administrator to join our team! As the first point of contact for our clients, you will be responsible for managing our reception area and ensuring that all visitors receive a warm and welcoming experience. **Responsibilities**: - Open and close the office - Greet and...

  • Front Desk Agent

    4 weeks ago


    North York, Canada Revolution.physio Full time

    Revolution Physio Inc. ("RP") is a full-service rehabilitation physiotherapy clinic associated with the medical practices of seven orthopaedic surgeons. We have built a new integrated facility close to North York General Hospital (NYGH) that includes the medical practices of seven orthopaedic surgeons, a physiatrist and 8,000 sq feet of physio clinic space....

  • Junior Front Desk

    4 weeks ago


    Vancouver, Canada Sunrise Village Dental Centre Full time

    Sunrise Village Dental is growing! We are looking for someone with an outgoing personality, good patient communication skills and eager to learn. Your front desk dental experience will help you in this role and we are very open to training you in right direction for new grads. We use Cleardent, are going chartless, digital x rays and are assignment. We have...


  • North Vancouver, Canada Lonsdale Quay Hotel Full time

    The Front Office Supervisor must be extremally professional and customer service oriented. He/ She must be responsible for supervising the entire front office team including Front Office Agents, and Night Auditors. The Front Office Supervisor must be able to execute their leadership skills and provide all the necessary assistance guidance to the team, there...


  • North Bay, Canada McKeown Dental Full time

    Overview: We are seeking a professional and friendly Front Desk Receptionist to join our team. As the first point of contact for our dental office, you will play a crucial role in providing excellent customer support and ensuring smooth operations at the front desk. **Duties**: - Greet patients and visitors with a warm and welcoming demeanor - Answer phone...

  • Front Desk Manager

    4 weeks ago


    Vancouver, Canada Marriott International Full time

    **Additional Information** Managing, Bell Desk, Door, Valet and In Room Dining Operations **Job Number** 23034647 **Job Category** Rooms & Guest Services Operations **Location** The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...


  • North York, Canada De Krupe Law Full time

    De Krupe Law Toronto is looking for a Front Desk Receptionist. You will be responsible for answering and directing phones, opening clients, going to the bank, administrating the office. Experience working in a law firm is preferred Must have a car. Pay: $18.00-$19.00 per hour Flexible Language Requirement: - French not required Schedule: - Monday to...


  • North York, Canada De Krupe Law Full time

    De Krupe Law Toronto is looking for a Front Desk Receptionist. You will be responsible for answering and directing phones, opening clients, going to the bank, administrating the office. Experience working in a law firm is preferred Must have a car. **Salary**: $16.00-$18.00 per hour Flexible Language Requirement: - French not required Schedule: -...

  • Front Desk Agent

    2 weeks ago


    Vancouver, Canada Quality Inn and Suites Vancouver Downtown Full time

    **Front Desk / Guest Services Representative **positions are available at the **Quality Inn & Suites** **Vancouver Downtown**. An exciting hotel located in the heart of Vancouver's entertainment district. The Guest Services Representative must have a friendly and welcoming attitude. While standard duties include guest check-in and check-out, in this...