Front Desk/receptionist
5 months ago
**ABOUT OUR COMPANY**
Anderson College is one of Canada’s oldest colleges, having opened our first location in 1885. We have trained more than 100,000 students over a 137-year history and have been an empowering partner for students overcoming career challenges and transitioning to the next phase of their lives. With ten locations in Ontario and one in British Columbia, we are recognized for our high-caliber faculty, hands-on, real-life career training, and supportive culture.
At Anderson College, we are more than our century-old history, our programs, and state-of-the-art facilities; we are a team of caring individuals, deeply committed to helping our students become skillful, confident, and in-demand employees.
**ABOUT THE ROLE**
**RESPONSIBILITIES AND DUTIES**:
- Greet visitors and students, answering their questions and directing them to appropriate offices and meeting rooms
- Answer all incoming telephone calls, ascertain the nature of the caller’s business, providing information or directing inquiries as appropriate
- Create and maintain student records in the company database
- Relay information to staff and students using various media
- Respond to requests for transcripts of marks and records of previous attendance at the school
- Follow up on student attendance and absentees by phone
- Other duties as assigned
**REQUIRED SKILLS**:
- Superior interpersonal and communication skills, both verbal and written
- Excellent listening skills
- Ability to carry out directions in a timely manner
- Excellent time management skills, including punctuality
- Ability to maintain strict confidentiality
- Ability to deal effectively with a broad range of members of the public
- Present a professional attitude
**EXPERIENCE**:
- Grade 12 diploma from a provincially recognized institution or equivalent
- Minimum of one-year office or administrative assistant experience
- Advanced knowledge of business English, spelling and punctuation
- Demonstrated knowledge in the operation of office equipment, including multi-line telephones, photocopiers, fax machines, computers, and printers
- Minimum typing speed of 50 wpm
**Job Types**: Full-time, In-campus
Schedule:
- Monday to Friday
**Education**:
- Secondary School (required)
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
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