Account Manager

3 weeks ago

Barrie, Canada Industrial Safety Trainers Inc. Full time

Are you excited to join a fast-paced team? If you're full of energy and have an entrepreneurial spirit, we want to talk to YOU In this role, you'll thrive if you're flexible, quick on your feet, and can adapt to different tasks. You'll work hard, stay motivated, and enjoy interacting with new people and teams. Your job is all about building trust and delivering value to customers, and if you focus on finding solutions, you'll feel satisfied every day.

You'll play a vital role in communicating with potential customers seeking health and safety solutions. You'll handle calls, generate leads, and ensure customers are happy. The best Account Managers care about customers, listen well, and know how to communicate effectively.

**What Will You Be Up To?**
- You'll be the steward of customer service and sales activities for a specific clientele zone, ensuring that current customers are well-informed about recertification training, upcoming events, and public training sessions. You'll follow up after scheduled training to ensure their satisfaction and schedule training based on their needs.
- Building a formidable database of business leads will be your daily mission.
- Lightning-fast responses to all phone and website inquiries will be your way of maintaining our service excellence for existing clients while also capturing the attention of potential new clients.
- You'll be the catalyst for forging valuable business relationships with corporate entities and partnerships.
- Collaborating with clients to ensure they are not just satisfied but delighted, offering additional services where appropriate.
- You'll be a versatile powerhouse, cross-training in various support positions.

**What We're Looking For**:

- You wield an extensive knowledge of sales and marketing techniques. You're not just a salesperson; you're a hunter who revels in discovering creative avenues to engage prospects in meaningful discussions.
- Your verbal and written communication skills are top-notch; you're a master communicator who loves to engage in conversation, both written and spoken.
- You thrive on prioritized focus; you know how to take goal-oriented actions and concentrate on actions that make a real impact on objective-based goals. You're self-motivated and proactive, not reactive, and you're pleasantly persistent.
- Your customer-oriented nature equips you to adapt and respond to a wide array of personalities.
- You're computer literate with at least an intermediate level of proficiency in Microsoft Office within a network environment. You don't fear computers; you fear the absence of them. In other words, you have a natural ability to learn and master specialty software programs.
- Your analytical skills and critical thinking are legendary.
- Your organizational skills are second to none, and you're incredibly disciplined and personally accountable.
- You have a proven track record of consistently exceeding quotas.

**What We Offer**:

- At IST, we recognize that it's our amazing team that propels our success. We foster a dynamic and respectful workplace where everyone's voice is heard and valued. When you work with us, you're not just an employee; you're part of a cohesive team.
- Enjoy the perks of a Monday to Friday day shift with no overtime
- We offer a comprehensive benefits package, including prescription drugs and dental coverage.
- You'll be dressed for success in business casual attire every day of the week.
- Join our active social committee, where BBQs, celebrations, and team-building events are just a few of the highlights throughout the year.
- We provide a mandatory company shutdown between Christmas and New Year's Day, ensuring you get a well-deserved break.
- Look forward to professional development and continuous education.

**The Fine Print**:

- At IST, we are committed to diversity and equitable access to employment opportunities based on ability

**Salary**: From $43,600.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Barrie, ON L4N 9A3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- B2B sales: 2 years (required)

**Language**:

- English (preferred)

Work Location: In person

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