Utilities Assistant

3 weeks ago

Kitchener, Canada City of Kitchener Full time

**Utilities Assistant** (Sanitary and Stormwater Utilities)**

**Competition Number**

2024-046**Job Code**

1483**Posting Date**

January 25, 2024**Closing Date**

February 18, 2024 (at 6pm)**Job Status**

Permanent Full-TimeThe **City of Kitchener** is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.The **City of Kitchener** is WHERE you want to work Learn more about the top reasons to join us:
**Why work at the City of Kitchener**

**Responsibilities**:
- Assist with the coordination of projects and maintenance programs through scheduling, mapping, monitoring, review and reporting on individual program statuses.
- Prepare work packages and maintenance program packages/documentation.
- Assist Supervisors and Manager with administrative functions pertaining to project work, new program development and maintenance program optimizations.
- Assists with wastewater licensing records-keeping, tracking, filing and sending to Ministry of Environment, Conservation and Parks
- Update staff training records and schedule upcoming license renewals to ensure staff remain up-to-date and meet requirements of licensing, permits, training, etc.
- Coordinate with Supervisor for follow-up work to be completed and reporting on individual program statuses.
- Assist the Supervisors with program/daily scheduling.
- Assist the Supervisors and Manager with the creation of quarterly reports (e.g., budget, training, vacation use, absenteeism, hours of service violations).
- Responds to customer inquiries and follow up on requests.
- Prepare letters and notifications to customers about up-coming work in their neighborhoods (e.g., stormwater pond clean-outs), coordinate and track follow-up.
- Support the administrative onboarding of new front-line staff.
- Prepares field orders, purchase orders and cheque requisitions.
- Processes consultant and service provider invoices before deadlines.
- Creates generic work orders and assists with the preparation/processing of task specific work orders.
- Assist with contractor requests/site visits and confirm scheduling and staffing availability.
- Creates filing systems for in-progress and scheduled work and maintain asset and regulatory record documents.
- Support staff scheduling and absenteeism tracking (e.g., vacation requests, on-call change requests and sick leave)
- Provide staff support for visa and expenses tracking and processing.
- Coordinate and monitor staffing PPE, clothing orders and manage/issue boot vouchers.
- Assists with coordinating/planning internal events for the sanitary and stormwater utilities (e.g., appreciation events, retirement gatherings, etc.).
- Participate and support administrative functions (i.e., minute taking) in Management, Supervisor, and front-line staff meetings.
- Performs other related duties as assigned.

**Requirements**:
- Minimum Grade 12 diploma with a minimum of 1-year additional post-secondary education.
- Minimum of 1-year related work experience ie/ Construction, Utilities, Engineering, Water/Wastewater).
- Strong written and verbal communication skills.
- Able to support and project values compatible with the organization.
- Proficient in the use of a Personal Computer including Microsoft Office products.
- Proven customer service skills.
- Wastewater and/or Stormwater System experience would be an asset.
- Financial management software (e.g., SAP) and Computerized Maintenance Management System (e.g., CityWorks) experience/knowledge are an asset.
- Experience with ArcGIS and On-Point software packages are an asset.
- Proven understanding of Asset and Records Management procedures.
- Highly developed coordination and prioritizing skills to administer and coordinate multiple tasks simultaneously in a fast-paced environment.
- Strong organization and time management skills with proven ability to meet deadlines.
- Strong interpersonal skills to obtain internal and external cooperation using diplomacy and tact.
- Able to work independently with mínimal supervision in a team atmosphere.
- Reliable, with a positive attitude and employment record.
- Please note that as per Human Resources Policy _HUM-HIR-_110, "Employment of Relatives of Staff Members and Elected Officials":_
- "The immediate relatives of staff of the Human Resources Division, all _Directors,_ General Managers_, or the Chief Administrative Officer and Elected Officials shall not be employed by the City in any capacity._
- The immediate relatives of all other Management personnel shall not be employed where such employment would be:_
- 1. within the same Department in the case of permanent full-time, temporary full_-time and part-time classification

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