Area Controller, Ca
3 months ago
**Company Description**
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
About the Role
As an **_Area Controller_**, your main focus will be on selling and profit in your Area through partnership and development of our store teams.
This hybrid/field role reports into the **_Area Manager_** and is based out **_Toronto, CA._**
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
- Take main responsibility for maximizing Selling & Profit in the Area through performance of the physical stores
- Execute the Commercial Plan for the Area based on the Regional plan
- Secure Omni Customer Experience through qualitative & efficient Work Force Planning and operations
- Partner with the Sales market team to set annual budget & forecast process for Sales, Efficiency & Costs
- Guide the Area to reach top & bottom-line goals
- Set hourly function plan with Store management to enable strong store operations, efficiency, and a great colleague and customer experience
- Secure strong execution by aligning function plan and schedules.
- Partner with the rest of the Area team to set the desired staff levels for all stores in your Area, in line with Sales market goals
- Identify, develop and coach talents & foster multi-function collaboration
- Required domestic and international travel up to 60% of the time
**Qualifications**
Who You Are:
- Bachelor’s Degree, preferably in Finance, Business or Economics or equivalent experience
- 2-4 years of retail leadership or people management, preferably in retail management
- 1 - 3 years in a business analyst or finance role for a retail company preferred
- Strong commitment and experience with providing a high level of customer service
- Ability to coach and counsel staff and performance management and progressive discipline techniques
- Inclusive, positive, open to feedback, willing to multitask and learn on the job
- Strong commitment and experience with providing a high level of customer service
- Ability to coach and counsel colleagues on performance management and progressive discipline techniques
- Store orientation and commitment to store management development
- Proficient at Microsoft Office and ability to adapt to company specific systems
- Platform training skills and ability to communicate complex technical information in a simple and easy way
Why You’ll Love Working at H&M
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
- You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
- We are an inclusive company where you’re encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
- You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
**Additional Information**
- This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
EEOC Code: PRO
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