Automotive Parts Advisor

6 months ago


Waterloo, Canada Volkswagen Waterloo Full time

Company Description:
At Volkswagen Waterloo, we believe that every customer interaction should be interactive, enjoyable, and straightforward. Our focus is on providing professional advice and excellent customer service to ensure the best interests of our clients. We are passionate about the Volkswagen Brand and work as a team to deliver an exceptional experience that garners recognition from both our industry partners and our clients. With our modern facility and a supportive team, Volkswagen Waterloo will quickly become your home.

Job Summary:
**Responsibilities**:

- Oversee, quote, and dispatch parts in an efficient manner
- Assist retail clients at the parts counter, providing excellent customer service
- Collaborate with the parts team on daily tasks and ensure smooth operations
- Maintain accurate records of parts inventory and orders
- Ensure client satisfaction by resolving any inquiries or issues promptly
- Occasionally deliver parts as needed

Qualifications:

- Previous experience as a technician, service advisor, or parts consultant (preferred)
- Knowledge of SERTI, Mitchell, and parts ordering systems (preferred)
- Strong multitasking skills and ability to work effectively in a fast-paced environment
- Excellent customer service skills and the ability to work cooperatively in a team
- Attention to detail and accuracy in managing parts inventory and orders
- Valid driver's license with a clean abstract

Compensation and Benefits:
Competitive pay plan: Annual wage of 37,440.00 - 47,840.00

Comprehensive benefits package including dental care, disability insurance, extended health care, life insurance, vision care, and RRSP match

Additional perks: Company events, on-site parking, paid time off, store discount, tuition reimbursement

Application and Selection Process:
**Job Types**: Full-time, Permanent

**Salary**: $18.00-$23.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Waterloo, ON N2L 5C6: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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