Front Line Advisor

3 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:04/01/2024
**Req IDs**:36661/36694
**Faculty/Division**: University College
**Department**: Ofc of the Registrar
**Campus**: St. George (Downtown Toronto)
**Position Number**:33236/56308

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacyof innovation and discovery that has changed the way we think about the world.

**Your opportunity**:
**Your responsibilities will include**:

- Acting as the first point of contact for general enquiries
- Resolving issues within the scope of the role and escalating problems as required
- Screening and making referrals to academic advising and learning skills programs and other resources or services
- Scheduling appointments for prospective students, applicants, and current students to address individual needs
- Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
- Tracking and maintaining a calendar of events
- Maintaining information on digital platforms
- Providing basic support and general referrals to individuals in distress

**Essential Qualifications**:

- Bachelor's Degree oracceptable combination of equivalent experience.
- Minimum two (2) years of experience acting as the first point of contact in as fast-paced post-secondary education environment.
- Experience maintaining filing systems.
- Experience with student information systems (e.g. ROSI)
- Experience with University and Faculty of Arts & Science procedures, regulations and program offerings.
- Must have excellent oral and written communication, analytical, problem-solving, critical thinking, and interpersonal skills.
- Ability to exercise tact, judgement and diplomacy, especially when dealing with confidential information or complaints.
- Requires accuracy and ability to attend to detail, strong organizational skills, and initiative.
- Ability to handle multiple inquiries simultaneously, as well as prioritize work under pressure to meet deadlines.
- Ability to assess the needs of a busy front-line advising office effectively and know when consultation or referral is appropriate.
- Ability to triage and assess student inquiries, determining when a referral to academic/financial advisors is necessary.

**Assets (Nonessential)**:

- Knowledge of University College, its student population, and its academic programs.

**To be successful in this role you will be**:

- Approachable
- Communicator
- Efficient
- Multi-tasker
- Possess a positive attitude
- Problem solver
- Resourceful
- Team player

**Closing Date**: 04/09/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Registrarial Services

**Lived Experience Statement**

This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

**There are two (2) continuing Front Line Advisor positions available.

  • Full Time Advisors

    1 week ago

    Toronto, ON, Canada University Of Toronto Full time

    University College Campus: St. George (Downtown Toronto) The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across...

  • Front Line Staff

    4 weeks ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Front Line Staff

    4 days ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Front Line Staff

    2 weeks ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Full Time Front Line Supervisor

    4 weeks ago

    Toronto, Canada The Salvation Army Full time

    The position of Front-Line Supervisor is an entry-level management position which assists the Assistant Director in managing front-line day-to-day operations of New Hope Leslieville. **KEY RESPONSIBILITIES**: **Oversee the day-to-day operation of the Shelter.** - Ensure and support clients receive proper client care, direct consultation, referral, and...

  • auto body estimator

    4 weeks ago

    Toronto, Canada Front Line Work Force Inc Full time

    Education: College/CEGEPExperience: 5 years or moreWork site environmentDustyNoisyOdoursWork settingIn shopTasksProfessionalism in customer serviceInstruct apprenticesCertificates, licences, memberships, and courses Auto Body Repairer Trade CertificationArea of work experienceBody componentsDoors and frameFrame straighteningFront end componentsMetal...

  • auto body estimator

    4 weeks ago

    Toronto, Canada Front Line Work Force Inc Full time

    Education: Expérience: EducationCollege/CEGEPWork site environmentDustyNoisyOdoursWork settingIn shopTasksProfessionalism in customer serviceInstruct apprenticesCertificates, licences, memberships, and courses Auto Body Repairer Trade CertificationArea of work experienceBody componentsDoors and frameFrame straighteningFront end componentsMetal cuttingPaint...

  • Front Line and Kitchen Helper

    4 weeks ago

    Toronto, Canada Rolltation - Y & D Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly attitude - Effective communication - Punctual - Multi tasking - Flexible work hours* - Available Positions:_ - Front Line / Kitchen Helper - Position...

  • auto body estimator

    1 week ago

    Old Toronto, Canada Front Line Work Force Inc Full time

    Education: Expérience: Education College/CEGEP Work Environment: Dusty, Noisy, Odours Work Setting: In shop Tasks: Professionalism in customer service Instruct apprentices Certificates, Licences, Memberships, and Courses: Auto Body Repairer Trade Certification Area of Work Experience: Body components, Doors and frame, Frame straightening, Front end...

  • auto body estimator

    1 week ago

    Old Toronto, Canada Front Line Work Force Inc Full time

    Education: Expérience: Education College/CEGEP Work Environment: Dusty, Noisy, Odours Work Setting: In shop Tasks: Professionalism in customer service Instruct apprentices Certificates, Licences, Memberships, and Courses: Auto Body Repairer Trade Certification Area of Work Experience: Body components, Doors and frame, Frame straightening, Front end...

  • auto body estimator

    1 week ago

    Old Toronto, Canada Front Line Work Force Inc Full time

    Education: Expérience: Education College/CEGEP Work Environment: Dusty, Noisy, Odours Work Setting: In shop Tasks: Professionalism in customer service Instruct apprentices Certificates, Licences, Memberships, and Courses: Auto Body Repairer Trade Certification Area of Work Experience: Body components, Doors and frame, Frame straightening, Front end...

  • auto body estimator

    1 week ago

    Toronto, ON, Canada Front Line Work Force Inc Full time

    Education: Expérience: Education College/CEGEP Work Environment: Dusty, Noisy, Odours Work Setting: In shop Tasks: Professionalism in customer service Instruct apprentices Certificates, Licences, Memberships, and Courses: Auto Body Repairer Trade Certification Area of Work Experience: Body components, Doors and frame, Frame straightening, Front...

  • International Scholarships Advisor

    4 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:11/02/2023 **Req ID**: 34782 **Faculty/Division**: VP & Provost **Department**: Centre for International Experience **Campus**: St. George (Downtown Toronto) **Position Number**: 00055700 **Description**: **About us**: The University is a global leader in research and teaching. We provide diverse and extensive areas of study organized around...

  • ScotiaHelps Advisor

    1 week ago

    Toronto, Canada Scotiabank Full time

    The ScotiaHelps Advisor, Front End is responsible for maximizing collection of overdue payments from customers while minimizing collection costs and loan losses on individually assigned accounts. This role conducts timely and effective collection follow-up on assigned loans in varying stages of arrears and, on accounts where a potential risk to the Bank is...

  • Front and Back of House Staff

    4 weeks ago

    Toronto, Canada Scotty Bons Caribbean Grill Full time

    Hello, Scotty Bons Caribbean Grill is currently looking to hire front and back of house staff for our North York location. The job includes serving customers, food prep and keeping the front line well maintained and clean. If you have experience working in a fast paced and/or quick service restaurant environment - this job is ideal for you! Best, Scotty...

  • Transmission Lines Underground Front Line Manager

    4 days ago

    Toronto, Canada Hydro One Networks Inc Full time

    **48583** - **Toronto** - **Regular** -** Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers...

  • Client Service Manager

    2 weeks ago

    Toronto, Canada Northbridge Financial Corporation Full time

    What it's like to be a Northbridge Client Service Manager at Northbridge Insurance Northbridge Client Service Managers are responsible for ensuring that every interaction is a great experience, with efficient flawless service standards upheld. They assist the Director of Specialty Lines – Fronting in managing all operational activities that are in...

  • Front Desk Clerk

    4 weeks ago

    Toronto, Canada York University Full time

    **Purpose**: The Front Desk Clerk provides front-line customer service to residents and guests and supports the Housing Administration and Accommodation & Conference Services teams as needed in supporting clients. **Education**: Must be a current student. **Experience**: Previous work experience may be considered. **Skills**: Excellent customer service...

  • Front Desk Receptionist

    4 days ago

    Toronto, Canada The Scene Medical Beauty Bar Full time

    **WHO WE ARE** At The Scene, we offer science driven, best-in-class treatments in a no frills, fun, and educational environment. Our work environment includes: - Growth opportunities - Flexible working hours - Company perks - **We are the beauty authority. We are the new generation of self care.**_ **We are looking for a Front Desk Receptionist to join...

  • Front-End React Engineer

    7 days ago

    Toronto, ON, Canada Carbon, Inc. Full time

    The Opportunity (Open to Hybrid, or In-Person) Are you obsessed with details, and love building front-ends that delight users? Do you often lay awake at night thinking about how to make that one step in a workflow just a little bit better for end users? Is having a real, measurable effect on your company’s success something you’ve often wanted as a...