Technology Solutions Expert

5 days ago

Winnipeg, Canada SMS Equipment Inc. Full time

This role offers a **hybrid** work environment.

The salary range for this position is **$95,000 - $105,000.**

**Responsibilities include but are not limited to**:

- **Geomatic / Machine Control.** **Assist our internal and external customers with calibrating system controls, ensuring machine precision, maximizing the benefits of the system. Understand the creation of computer-aided drafting systems, geographical informational systems, and global positioning systems.
- **Sales.** **Deliver technical presentations and demonstrations of machine control capabilities to customers and other stakeholders as required. Promote machine control solutions to our internal and external customers and highlight product features, efficiencies and advantages, using data collected, interpreted and presented.
- **Technical Support.** **Investigate and trouble shoot machine control system errors and failures as they occur. Provide technical service advice and information to customers, technicians, and O.E.M. representatives. Provide product training to customers, staff, and other stakeholders. Develop training courses as required.
- **Operations Support.** **Act as key liaison between SMS’s branches, customers, and suppliers in areas of technical resolution that cannot be resolved at a branch level. Provide feedback regarding potential product improvements, marketing, training, and support personnel.

**Qualifications**:

- Experience with GPS machine control systems or equipment, such as Topcon, Trimble, or Leica.
- 10 years experience in a related industry working with smart equipment.
- Thorough understanding of Total Stations and GPS machine control.
- Self-disciplined and highly organized.
- Solutions thinker with the ability to work independently and collaboratively.
- Exceptional problem -solving skills with the ability to work under pressure in time sensitive situations.
- Strong influencing skills to encourage customers to adopt best practices and procedures.
- Excellent communication skills - both written and verbal.

As part of our recruitment process you may be required to complete the following:

- Reference Check
- Drug & Alcohol Check
- Drivers Abstract

SMS Equipment offers rewarding **careers** in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include **competitive wages, comprehensive group benefits plan, and RRSP matching.

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