Outreach Worker I

3 weeks ago

Calgary, Canada Alberta Health Services Full time

**Your Opportunity**:
**Description**:
As an Outreach Worker, you will work as a member of a multidisciplinary team, supporting clients to stabilize in their current environments as an extension of their clinical care service. As an Outreach Worker, you will conduct outreach assessments, determine outreach service goals and develop outreach treatment plans in collaboration with clients and clinicians. You will facilitate client connections with community and government supports and advocate for clients with these external service providers. You will focus on establishing housing, financial, food and clothing, transportation and social supports for clients. You will be responsible for providing education and coaching support related to daily living skills and activities (attending appointments, money management, searching for jobs, grocery shopping, etc.), observing and reporting changes in the clients' behaviours, participation and ability to function independently to the interdisciplinary team. You will evaluate client progress and functioning and make adjustments to the outreach treatment plan as required. As a part of your role as an Outreach Worker, you may be required to provide outreach crisis stabilization support for clients, exercising various de-escalation techniques and linking clients with the appropriate supports (EMS, Police and Crisis Team, etc.). You also may be required to enter clients' residences and assist clients to transfer in and out of vehicles, care facilities and residences.
- Classification: Outreach Worker I
- Union: HSAA Facility PROF/TECH
- Unit and Program: Elbow River Healing Lodge
- Primary Location: Sheldon M Chumir Health Centre
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 08-MAR-2023
- Employee Class: Regular Full Time
- Date Available: 20-MAR-2023
- Hours per Shift: 7.75
- Length of Shift in weeks: 4
- Shifts per cycle: 20
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.03
- Maximum Salary: $33.93
- Vehicle Requirement: Driver's License, Vehicle Required

**Required Qualifications**:
Completion of diploma from a post-secondary program in a related field.

**Additional Required Qualifications**:
Diploma or degree in human services field, and/or equivalent experience. 3+ years’ experience working within Calgary’s community organizations serving populations at-risk. 3+ years working with Indigenous populations. Experience in advocating for clients by coordinating the efforts of all internal and external parties to meet client and family psychosocial and instrumental needs such as housing, food, transportation, income support and financial management. Experience working with complex high-risk clients, addictions, & mental health with potential exposure to verbal aggression. Established relationships with Indigenous serving agencies, Nations, & supports in Calgary & surrounding area. Self-directed with strong communication, boundaries, professionalism, as well as demonstrated time management, critical thinking, decision making and problem-solving skills. Working knowledge of Indigenous culture, history, and social determinants of health with a strong working knowledge of client experienced barriers to health access. Understanding of physical, emotional, mental, and spiritual wellness within an Indigenous way of knowing. Strong understanding of harm reduction, anti-oppressive practice, and trauma informed practice. Strong understanding of the effects of colonization and intergenerational trauma. Proven skills in building relationships with clients.

**Preferred Qualifications**:
Experience with an EMR system (WOLF preferred) and demonstrated aptitude with computers and technology.

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