![Finning Canada](https://media.trabajo.org/img/noimg.jpg)
Shared Services Advisor
5 days ago
Company:
Finning Canada
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
As a Shared Services Advisor, your primary role will be providing support operations Service throughout the repair and maintenance life cycle of the project. You will be responsible the administrative processes such as Work Order processing, Warranty and Goodwill, document control, internal communications, and other work order activities.
We look forward to you joining our team.
**Job Description**:
Major Job Functions:- Verify that Service Requests provide clarity to align scope, budget, and schedule agreed upon in quotes.- Identify and communicate any potential risks to the business discovered during research of service history, nature of the repair, or other factors.- Create visibility during repair execution and participate in relevant conversations with key stakeholders.- Attend Planning/ scheduling meetings and provide support during PRE/MID/POST Job meetings, capturing action items, and updating customer commitment dates.- Identify and communicate potential risks which could impact the business or customer satisfaction such as workmanship or threats to missing committed completion dates.- Communicate any variances found during the life cycle of the repair such as labor overages or costs that exceed the quote.- Review and prep final customer documentation for approval and invoicing, which includes verifying pricing, and accurate repair summary.- Submitting claims to the warranty department for approval and payment: you will be responsible for accurately and promptly submitting warranty claims to the appropriate department. This includes gathering all necessary documentation and ensuring compliance with warranty policies and procedures.- Collaborating with the Goodwill department on claim submission and approval: You will work closely with the Goodwill department to facilitate the submission and approval of goodwill claims. This involves understanding the criteria for goodwill consideration, gathering relevant information, and providing necessary documentation to support the claim.
Qualifications:
- Effectively handle multiple priorities, organize workload, and meet deadlines- Excellent verbal and written communication skills.- Service-oriented mindset, attention to detail, and the ability to adjust priorities based on urgency.- Knowledge of document control, billing, repair, and work order processes is beneficial.- Previous experience in a similar role in a dealership or coordination role in Construction/Oilfield/Forestry/Marine or as a Site/Field Administrator/ Automotive is considered an asset.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
-
Shared Services Advisor
3 weeks ago
Edmonton, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 1 Worker Type: Temporary Position Overview: Reporting to the Shared Services Supervisor, the Shared Services Advisor is responsible for coordinating the Maintenance Work Order administrative process including document control, internal communications, Service Excellence governance and other work order...
-
Shared Services Advisor
4 weeks ago
Edmonton, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting to the Shared Services Supervisor, the Shared Services Advisor is responsible for coordinating the Maintenance Work Order administrative process including document control, internal communications, Service Excellence governance and other work order...
-
Shared Services Advisor
2 weeks ago
Edmonton, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting to the Shared Services Supervisor, the Shared Services Advisor is responsible for coordinating the Maintenance Work Order administrative process including document control, internal communications, Service Excellence governance and other work order...
-
Shared Services Advisor
2 weeks ago
Edmonton, Alberta, Canada Finning Canada Full timeCompany:Finning CanadaNumber of Openings:1Worker Type:PermanentPosition Overview:Reporting to the Shared Services Supervisor, the Shared Services Advisor is responsible for coordinating the Maintenance Work Order administrative process including document control, internal communications, Service Excellence governance and other work order activities.As the...
-
Shared Services Advisor
2 weeks ago
Edmonton, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 2 Worker Type: Permanent Position Overview: Reporting to the Shared Services Supervisor, the Shared Services Advisor is responsible for coordinating Maintenance Customer Order (MCO) administrative process including document control, internal communications, Service Excellence governance / escalation, and other...
-
Shared Services Advisor
3 weeks ago
Edmonton, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting to the Shared Services Supervisor, the Shared Services Advisor will be responsible for coordinating the Maintenance Work Order administrative process including document control, internal communications, Service Excellence governance and other work order...
-
Shared Service Advisor
3 weeks ago
Edmonton, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting to the Shared Services Supervisor, the Shared Services Advisor is responsible for coordinating Maintenance Customer Order (MCO) administrative process including document control, internal communications, Service Excellence governance / escalation, and other...
-
Shared Services Advisor
2 months ago
Edmonton, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting to the Shared Services Supervisor, the Shared Services Advisor will be responsible for coordinating the Maintenance Work Order administrative process including document control, internal communications, Service Excellence governance and other work order...
-
Shared Services Advisor
4 weeks ago
Edmonton, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 4 Worker Type: Permanent Position Overview: Reporting to the Shared Services Supervisor, the Shared Services Advisor will be responsible for coordinating the Maintenance Work Order administrative process including document control, internal communications, Service Excellence governance and other work order...
-
Shared Service Advisor
2 weeks ago
Edmonton, Alberta, Canada University of Alberta Full timeSS Staff Contact Centre: Competition No.S Posting DateFeb 28, 2023 Closing DateMar 14, 2023 Position TypeFull Time - Operating Funded Salary Range$51,055 to $69,342 per year Grade08 Hours35This position is a part of the Non-Academic Staff Association (NASA).This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff...
-
Shared Services Advisor
2 weeks ago
Edmonton, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 1 Worker Type: Temporary Position Overview: Reporting to the Shared Services Supervisor, the Shared Services Advisor will be responsible for coordinating the Maintenance Work Order administrative process including document control, internal communications, Service Excellence governance and other work order...
-
Shared Services Advisor
2 weeks ago
Edmonton, Alberta, Canada Finning Canada Full timeCompany:Finning CanadaNumber of Openings:1Worker Type:PermanentPosition Overview:As a Shared Services Advisor, your primary role will be providing support operations Service throughout the repair and maintenance life cycle of the project. You will be responsible the administrative processes such as Work Order processing, Warranty and Goodwill, document...
-
Service Advisor
3 weeks ago
Edmonton, Canada Western Truck & Trailer OK Tire Full timeWestern Truck & Trailer/OK Tire is looking to hire a quick learning Service Advisor. Responsibilities include but not limited to: - Sharing product knowledge and technical expertise with our customers to build existing and new business - Handle customer inquiries and transactions - Scheduling and documenting customer repairs and services - Willing to...
-
Service Advisor
4 weeks ago
Edmonton, Canada Canadian Tire 467 Full timeCanadian Tire Kingsway **Service Advisor** **Summary** The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the technician and the customer. Superior customer service and communication skills are essential to success in this...
-
Service Advisor
3 weeks ago
Edmonton, Canada Southtown Hyundai Full timeJob Overview: We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers bringing their vehicles in for service or repairs. Your role will involve providing exceptional customer service, coordinating with mechanics, and ensuring a smooth and efficient...
-
Service Advisor
4 weeks ago
Edmonton, Canada O.E.M. Remanufacturing Company Inc. Full timeCompany: O.E.M. Remanufacturing Company Inc. Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting to the Customer Service Supervisor at OEM Remanufacturing, the Standard Service Advisor is the primary contact for specific Finning Canada customer groups to support the customer’s remanufacturing requirements. The Standard Service...
-
Automotive Service Advisor
2 weeks ago
Edmonton, Canada Canadian Tire Full timeWe are looking to add an expirenced automotive service advisor to our team. We offer competitive wages, benefits and profit sharing. **Salary**: $17.00-$25.00 per hour **Benefits**: - Profit sharing - Store discount Schedule: - 8 hour shift - Day shift - Evening shift - Morning shift - Weekend availability Work Location: In person
-
Service Advisor
6 days ago
Edmonton, Canada Finning International Inc. Full timeCompany: O.E.M. Remanufacturing Company Inc. Worker Type: Permanent Position Overview: Reporting to the Customer Service Supervisor at OEM Remanufacturing, the Standard Service Advisor is the primary contact for specific Finning Canada customer groups to support the customer’s remanufacturing requirements. The Service Advisor is responsible for managing...
-
Automotive Service Advisor
3 weeks ago
Edmonton, Canada Canadian Tire Full timeWe are looking to add an expirenced automotive service advisor to our team. We offer competitive wages, benefits and profit sharing. **Salary**: $17.00-$25.00 per hour Expected hours: 40 per week **Benefits**: - Profit sharing - Store discount Schedule: - 8 hour shift - Day shift - Evening shift - Morning shift - Weekends as needed Work Location: In...
-
Service Advisor
5 days ago
Edmonton, Canada Bettcher's Auto Service Ltd Full timeMarty Bettcher started his business 30 years ago with a passion to share his knowledge about cars. Marty's motto to "make it right" has grown us into a full service automotive shop with 5 bays and numerous team members, many of which are family. **Duties** - Greet customers and provide exceptional customer service throughout their visit - Listen to...