Receptionist

3 weeks ago


St John's, Canada Hickman Chrysler Full time

**Hickman Automotive Group **is looking for a** Receptionist (Manager of First Impressions)** to join our team at** Hickman Chrysler** in **St. John's** Are you an energetic, enthusiastic and motivated individual who has a positive attitude? Do you seek to provide customers with exceptional experience and service? If so, we have the perfect position for you

The **Manager of First Impressions** is responsible for creating a positive impression on all of our customers. This will be done by greeting customers, discovering their needs and assisting them around the dealership. You will be tasked to make every customer's day

**Responsibilities**:

- Enthusiastically meet and greet all customers promptly, in a friendly and professional manner.
- Assist Service and Parts customers by showing them to the appropriate department.
- Manage the “up system” and introduce new customers to an available Sales Consultant.
- Engage in conversation/offer refreshments to customers while they wait.
- Track and maintain sales, leasing, I-Leads, phone calls and customer traffic and prepares report for Sales Manager.
- Answer and transfer incoming showroom calls, handling customer inquiries in a timely manner.
- Participate in marketing campaigns and events, as required.
- Assist in maintaining showroom displays and marketing materials.
- Assist with showroom administrative duties, as required.
- Other duties, as required.

**Qualifications**:

- Truly enjoys interacting with people
- Passionate about customer service
- Excellent interpersonal, telephone and verbal communication skills
- Thrives in a team environment
- Has a strong work ethic and takes pride/ownership of their work
- Solid computer skills
- Recognizing customer satisfaction is the top priority

**A little bit about us**:
What does it mean to work at Hickman Automotive Group? Well, we are a 5th generation family-owned and operated business that has been leading the province's automotive industry for 119 years. We believe that Family Drives Everything in our company, so our 500+ employees are all valued and treated like family. Our goal is to go above and beyond to exceed the expectations of our customers and employees We value honesty, diversity, interpersonal growth, supporting our community, and unconditional dedication to excellence.

What's in it for YOU? Here's what we have to offer:

- Collaborative team-driven environment
- Maternity Leave Top-Up Program
- Growth within the company
- Coalition groups that work together to generate new ideas
- Employee pricing on all Hickman Automotive Group vehicles
- Employee Recognition programs
- Support and encouragement for employees to further improve their education
- Employee Assistance Program
- Team-Building Events
- And much more

If you want a career that offers a competitive compensation and benefits package in a positive and enthusiastic work environment, submit your cover letter and resume on or before **May 16th, 2024.



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