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Customer Service/inside Sales Representative
4 months ago
**About Us**
Artistic Skylight® is an owned and operated family business for 43 years, located in Woodbridge, Ontario and winner of the Vaughan Chamber of Commerce 2019 Business Achievement Award for Manufacturing. A proud manufacturer that is engaged in the design, development, marketing and selling of quality residential, commercial and industrial skylights in Canada and the United States. Being a part of the Artistic Skylight family, we strive for exceptional customer experience and best-in-class leading manufacturing.
**Job Summary**
Other key responsibilities in addition to sales will include customer service and data entry, including order processing, invoicing and account management.
**Specific Duties and Responsibilities**:
- General communication with customers regarding sales transactions (ETA, shipment and etc).
- Managing all customer inquiries and providing prompt responses, including quotes and pricing.
- Timely and regular follow-up with prospects and clients.
- Monitor customer credit line/AR to ensure all orders are arranged on-time.
- Liaise with Manufacturing Department to co-ordinate delivery/pick-up dates and communicate same to customers.
- Data entry, including sales order processing, invoicing, and other daily procedures.
**Required Qualifications & Skills**:
- Education related to Engineering, Architectural Technology, Business Administration or **relevant work experience in the roofing or building sector.**:
- Strong communication and customer service skills in dealing with internal and external customers.
- Detail-oriented and strong organizational skills and **excellent data entry with experience with invoicing or accounts receivable.**:
- Knowledge of Microsoft suite, with proficiency in Microsoft Excel.
- **Proficient in spoken and written English is a must;**
**Additional Assets (not required)**:
- Knowledge of construction industry and building codes;
- **Experience with windows, doors, roofing or skylights;**:
- Portuguese, Spanish or Italian language fluency;
**Salary**:$20.00-$23.00 per hour according to experience.
**Job Type**: Full-time, Monday to Friday, 8:00 am to 4:30 pm, in person.
**Job Location**: Woodbridge, ON
**Salary**: $20.00-$25.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Will you be able to reliably commute to Vaughan, ON for this job?
Licence/Certification:
- Social Insurance Number, required to work in Canada? (required)
Work Location: One location
