Residential Esl Summer Camp Centre Manager

3 weeks ago

Vancouver, Canada Oxford International North America Full time

Oxford International Juniors Programmes offer a range of ESL programmes at centres in Canada, the USA and the UK. Our programmes aim to create a study experience of educational value, of cultural interest, and, of course, full of fun and memories to take home. This role offers the opportunity to work with students ages 10-18 from all over the world.

Our Vancouver Junior Programme is based out of The University of British Columbia*, where students receive a combination of 15 hours English language lessons per week and a comprehensive programme of activities and excursions. The activity programme will include daytime and evening activities as well as half-day and full-day excursions to attractions and places of cultural interest. The program takes place from June 18th to August 13th 2023, though some work will likely be required before and after the program dates.

**The Role**

The Centre Manager (CM) is the most senior post at the centre, where you will be in charge of all aspects of the day-to-day management: from ensuring staff and student welfare, managing finances, quality control, staffing and accommodation to dealing with clients and liaising with UBC staff. This is a role with a very demanding workload and our preference is for the Centre Manager to live on campus at UBC. Room and board at UBC is included as part of the salary for this role.

In this role, you will work with a team of staff to ensure successful operations in all areas of the program, including academics, on-site and off-site activities, transportation, residence, homestay, and student welfare. While each staff member is responsible for a particular area of the program, the Centre Manager is responsible for troubleshooting and oversight in all areas. The Centre Manager takes care of 2-3 full time direct reports and up to 25 indirect reports (mainly teachers and activity leaders).

Most students will arrive in Vancouver in a group with a chaperone (Group Leader) and the Centre Manager is the key point of contact for these Group Leaders. The CM shares important information about schedules and centre guidelines with the Group Leaders, as well as helping manage any concerns that arise. The Centre Manager helps to manage any student behavior concerns.

The Centre Manager is also in charge of finances for their centre, ensuring that all expenses are within budget and receive appropriate approvals.

**Responsibilities**
- Create a positive atmosphere for students, and motivate staff effectively,
- Hold daily senior staff briefings,
- Monitor performance of all staff,
- Ensure staff appraisals are carried out,
- Respond to emergencies at all times,
- Maintain proper levels of student discipline, safety and welfare,
- Maintain a professional working relationship with staff and clients,
- Maintain close control over expenditure,
- Conduct necessary inductions for all staff, group leaders and students,
- Allocate and monitor accommodation,
- Establish and maintain clear communication lines with UBC staff,
- Regularly meet with Group Leaders, staff and UBC staff,
- Answer all requests promptly,
- Implement client feedback as needed.

**Requirements**:

- Experience working on a successful summer camp/residential programme,
- Excellent communication and interpersonal skills,
- Experience working with budgets,
- Flexibility and adaptability,
- Experience and the ability to lead and motivate staff to maximize performance.

**It would be great if you**:

- Have previous management experience in a language school,
- Hold a valid First Aid qualification,
- Are familiar with the UBC Campus, and other Vancouver attractions.

A cover letter is required for this position. Please include a brief description of the following:

- Your experience with team leadership; how many people have you managed and what was the nature of their responsibilities?
- Organizing events/programme management. Explain the scope and scale of the events you have managed.
- Experience with tourism or tourist-related activities.
- *Note: the University of British Columbia name is strictly for the purpose of identifying the location at which Oxford International Junior Programmes are delivering the programme. Oxford International Junior Programmes have no affiliation with the University of British Columbia, and the University of British Columbia_ _is not involved in or responsible for the quality, suitability, delivery or other aspects of Oxford International Junior Programmes in any way._

**Job Types**: Full-time, Fixed term contract
Contract length: 2 months

Pay: $1,000.00-$1,100.00 per week

**Benefits**:

- Discounted or free food
- Housing allowance

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift

**Education**:

- Bachelor's Degree (required)

**Experience**:

- teaching: 2 years (preferred)

Work Location: In person

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