National Account Manager

2 weeks ago

Montréal, Canada Kimberly-Clark Full time

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. **It starts with** **YOU.**

The National Account Manager applies a considerable level of expertise and creativity to originate and execute strategies and programs that leverage the brands, resources, and organizational strengths of Kimberly-Clark with the customer. He/she develops joint business plans with the customer and conducts quarterly reviews to ensure plans continually reflect the goals and objectives of the customer and KCI. He/she works to become expert in the customer’s business, understanding the rationale for National marketing and category decisions the customer makes for its market. The National Account Manager must manage customer relationships, category management, business planning and brand management utilizing cross-functional resources and data sources.

**IN THIS ROLE, YOU WILL**:

- Manage assigned customer to achieve net sales and contribution objectives, establish K-C category presence, meet customer objectives, and ensure the timely execution and follow-up of related administrative tasks, while conforming to corporate, financial, sales, and selling expense policies and instructions. Ensure timely communication to those with a need to know regarding changes in fund status or expected spending levels.
- Develop and initiate (internally with Business and externally with Customer) innovative plans, programs, and strategies to leverage the brand, resources, and organizational strength of K-C to provide a significant value-added service to the customer.
- Fully utilize all Finance and Category Management resources to drive the exploration of new opportunities, successfully position proposed strategies, and to evaluate the effectiveness of completed plans and programs.
- Provide effective fund management for the assigned customer to ensure spending levels are commensurate with expected volumes, claims are processed in a timely manner, and accurate and well-organized records are kept in support of internal or external audits. Identify volume gaps and develop proactive merchandising plans to cover the shortfall.
- Fully penetrate all levels within assigned customer and facilitate establishing mutually beneficial business relationships between appropriate K-C personnel and VIP customer managers and decision-makers.
- Provide functional direction to customer team members and other internal resources with responsibilities for assigned customer to ensure a coordinated and consistent approach to the execution of specific events as planned by the National Account Manager.
- Facilitate full and open communications with and between retail and account personnel, Business and Customer Development, internal K-C support departments, and the Customer, regarding existing and potential issues, challenges, and opportunities.
- Contribute to the achievement of business and personal objectives by seeking and responding to performance and development feedback, and by initiating personal development activities to enhance functional effectiveness.
- Contribute to an environment where all team members are respected and valued regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.

**ABOUT US**

At Kimberly-Clark, you’ll be part of the best teams committed to driving innovation and growth. We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform—so what can you do with that? There’s no time like the present to make an impact at Kimberly-Clark. It’s all here for you at Kimberly-Clark.

**Led by Purpose. Driven by You.**

**ABOUT YOU**

You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

To succeed in this role, you will need the following qualifications:

- Must live in the Greater Montreal area, Quebec
- Spoken & written languages : French and English
- A recognized Bachelor’s Degree and equivalent work experience
- 8+ years of Customer Management experience required or, equivalent Consumer Packaged Goods Industry experience.
- Broad knowledge of Kimberly-Clark organizational structure; products and categories; and Customer Development policies and procedures is required.
- Ability to develop and interpret market, business and financial analysis supporting the execution of regional business.

**Total Benefits**

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