Customer Service Manager

2 months ago


Regina, Canada Walmart Canada Full time

**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you

**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.



**Minimum Qualifications...**:

- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _

Age - 16 or older

**Preferred Qualifications...**:

- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

**Primary Location **

4500 Gordon Rd, Regina, SK S4W 0B7, Canada



  • Regina, Canada Glacier Glass Service Ltd Full time

    *Job Summary* As a Customer Service Representative, you will be the first point of contact for customers, assisting them with their inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction. *Duties* - Assist customers with order placement, tracking, and returns - Upsell products or services to increase sales revenue -...


  • Regina, Canada Steel-Craft Door Sales & Service Ltd. Full time

    **Your Opportunity** Steel-Craft recognizes employees as individuals with different interests, abilities, needs, and values. We provide a positive environment that respects this individuality and allows for meaningful opportunities for personal development and satisfaction. **Position** Customer Service Representative - Regina, SK **Key...


  • Regina, Canada Ritchie Bros. Full time

    ABOUT US- ABOUT THE TEAM - We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service...


  • Regina, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...


  • Regina, Canada Motion Industries (MOT) Full time

    Working at Motion Industries (Canada) is about partnering - with our teams, our suppliers and our customers. We work hard to deliver the kind of culture and benefits that make the experience more than just a career move - you’ll partner with some of the most talented and humble men and women driving our industry forward. We just like to think that we’re...


  • Regina, Canada Ritchie Bros Auctioneers Incorporated Full time

    Job Description The Manager of Customer Service General is responsible for the strategic leadership and direction for all brands within the RB Global Customer Service team. The MCS is responsible for all methods of communication and achieving KPI metrics that align with the corporate strategy. The M


  • Regina, Canada Motion Industries (MOT) Full time

    **Customer Service Manager** **SUMMARY**: **JOB DUTIES** - Responsible for hiring, developing, and managing direct reports. - Identifies training needs and provides on the job training or mentoring on operating procedures and other work guidelines. - Observes, ask questions, and coaches employees to detect variations and improve quality and productivity...


  • Regina, Saskatchewan, Canada Ritchie Bros Auctioneers Incorporated Full time

    Job Title: Manager, Customer ServiceAt Ritchie Bros Auctioneers Incorporated, we are seeking a highly skilled and experienced Manager, Customer Service to lead our Customer Service team. The successful candidate will be responsible for providing strategic leadership and direction for all brands within the RB Global Customer Service team.Key...

  • Operations Manager

    7 days ago


    Regina, Saskatchewan, Canada Sunrise Automotive Ltd. Full time

    Sunrise Automotive Ltd. is seeking an experienced Operations Manager to oversee our customer service team.As an Operations Manager, you will be responsible for coordinating activities with other departments, establishing work schedules and procedures, identifying training needs, preparing reports, and conducting performance reviews.Key...


  • Regina, Canada Steel-Craft Door Sales & Service Ltd. Full time

    **Your Opportunity** Steel-Craft recognizes employees as individuals with different interests, abilities, needs, and values. We provide a positive environment that respects this individuality and allows for meaningful opportunities for personal development and satisfaction. **Position** Customer Sales Representative - Regina, SK **Key...


  • Regina, Canada Stephenson Equipment Ltd Full time

    **Location: Saskatchewan** **Reporting Relationship**: Reporting directly to the Branch Operations Manager **What you will do**: - Answer all incoming calls and provide administrative support to the team. - Communicate upcoming service appointments to customers. - Scheduling Service calls and Inspections with technicians. - Manage service technician...


  • Regina, Canada Stephenson Equipment Ltd Full time

    **Location**:Regina, Saskatchewan **Reporting Relationship**: Reporting directly to the Branch Operations Manager **What you will do**: - Answer all incoming calls and provide administrative support to the team. - Communicate upcoming service appointments to customers. - Scheduling Service calls and Inspections with technicians. - Manage service...


  • Regina, Canada Saskatchewan Crop Insurance Corporation Full time

    **What you'll do**: - Reporting to the Manager, Customer Service Office (CSO), this position is responsible for providing excellent frontline customer service and clerical support while promoting and administering SCIC programs in a timely, accurate, professional and courteous manner. - Maintain, administer and process customers’ contracts ensuring...


  • Regina, Canada BMRK Group Full time

    **i Customer Service Representative**: - Competitive Salary + Benefits**: - Regina Based**: - Great Culture!** We're looking for a dedicated Customer Service Representative to join our team in Regina. At our company, we're committed to setting new standards in the agricultural equipment industry and making a positive impact. Join us and be part of a team...

  • Customer Service

    5 months ago


    Regina, Canada BMRK Group Full time

    **: - Customer Service Representative**: - Competitive Salary + Benefits**: - Regina Based**: - Great Culture!** We're looking for a dedicated Customer Service Representative to join our team in Regina. At our company, we're committed to setting new standards in the agricultural equipment industry and making a positive impact. Join us and be part of a...


  • Regina, Saskatchewan, Canada Ply Gem Canada Full time

    Job Description:Position Overview:Ply Gem Canada is seeking a highly motivated Customer Service Representative to join our customer service/sales department. Reporting to the Business Development Manager, the Customer Service/Inside Sales Representative is responsible for providing customer support and maintaining positive customer relations while responding...


  • Regina, Saskatchewan, Canada Sunrise Automotive Ltd. Full time

    About the RoleWe are seeking an experienced Operations Manager to oversee our customer service team at Sunrise Automotive Ltd.


  • Regina, Saskatchewan, Canada Ply Gem Canada Full time

    About the RolePly Gem Canada is seeking a highly motivated Customer Service Representative to join our customer service/sales department. Reporting to the Business Development Manager, the Customer Service/Inside Sales Representative is responsible for providing customer support and maintaining positive customer relations while responding to problems and...


  • Regina, Saskatchewan, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Regina is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for managing customer transactions, resolving customer complaints, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer...


  • Regina, Saskatchewan, Canada Ply Gem Canada Full time

    About the RolePly Gem Canada is seeking a highly motivated Customer Service Representative to join our customer service/sales department. Reporting to the Business Development Manager, the Customer Service/Inside Sales Representative is responsible for providing customer support and maintaining positive customer relations while responding to problems and...