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IT Support Technician

5 months ago

Winnipeg, Canada Vickar Automotive Group Full time

Vickar Automotive Group is recruiting a junior level IT Support Technician to join their Corporate Office team.

**ROLE AND RESPONSIBILITIES**:

- Support and maintenance of server, storage and network infrastructure across multiple business sites
- Provide direct daily on-site and off-site support to employees.
- Ensure employee inquiries are responded to within established time frames and employee care and technical support service levels are achieved
- Act independently and in support of other IT Dept team members
- Provide after-hours support as required
- Aid in creation of technical bulletins to serve as a job aid and expand the knowledge base for handling support issues
- Regular travel between business sites is needed; at times on short notice
- Administration of OEM platforms, new employee set-up.

**Qualifications and Requirements**:

- 1-year experience supporting personal computers, printers and other standard office equipment.
- 1-year experience working with servers, networks, virtualization, security and cloud services
- Experience and proficiency with Microsoft Windows, Windows Server, Active Directory, Exchange, Office 365 and Veeam.
- Experience with securing data, network access and backup systems
- Exhibit above average reasoning ability, demonstrating strong analytical and problem-solving skills
- Excellent written, verbal, and interpersonal communication skills
- Ability to multi-task, prioritize and manage time effectively
- Ability to work with non-technical users - simplifying complex information
- Managed Services experience an asset
- Must have a reliable personal vehicle for travel between sites

Vickar Auto Group is an equal opportunity employer looking for high-performance individuals to add to our diverse and inclusive workforce. We thank all who apply, however only those who meet our requirements will be contacted.
- **Vickar Auto Group, “Where Customers Send Their Friends”.**_

**Job Types**: Full-time, Permanent

**Salary**: From $33,800.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Licence/Certification:

- driver's license (required)

Work Location: In person