Outreach Services Clerk
3 weeks ago
**POSITION: Outreach Services Clerk (Competition #2023-46)**
LOCATION: Corporate Services - Library Mobile Unit - Oxford County
EMPLOYMENT STATUS: Temporary Full-time (until approx. December 31, 2024)
REPORTING TO: Outreach/Teen Librarian
UNION AFFILIATION: Non-Union
WAGE RATE: $23.84 - $29.80/hr ($43,388.80-$54,236.00 /annually)
***:
Be part of the Oxford County Library’s exciting new Pilot Project
The Outreach Services Clerk assists with the provision of library and outreach services as part of the Mobile Outreach team by performing a variety of library outreach and public service functions.
The Outreach Services Clerk provides equitable access by removing barriers and creating an environment that encourages all residents to use the Oxford County Library and Ox on the Run.
Working with the Outreach Services Specialist, and under the direction of the Outreach/Teen Librarian, this position will provide essential library customer services, assist with the delivery of programs and events for all ages and drive the library’s mobile outreach unit.
**PRINCIPAL RESPONSIBILITIES**:
1. Provides equitable access by removing barriers and creating an environment that encourages all residents to use the Oxford County Library.
2. Provides essential customer service, such as circulation duties, library card registration, wi-fi and simple technology questions, library services questions.
3. In collaboration with the Outreach Services Specialist, assists with the delivery of programs and events for all ages.
4. Supports the Library’s social media presence by generating and publishing original daily content that builds meaningful connections and engagement
5. Drives the library mobile outreach unit to locations throughout the County.
6. Liaises with Oxford County Public Works to maintain the mechanical soundness of the mobile unit.
7. Loads and unloads items including books, equipment and supplies.
8. May assist with the delivery of books, mail, other equipment and/or materials between OCL Library branches and/or to municipal or county locations.
9. Performs other duties as assigned.
**MINIMUM QUALIFICATIONS**:
1. High School Diploma, or equivalent. Post-secondary education preferred.
2. Demonstrated experience providing customer service. Previous library experience is an asset.
3. Excellent communication, interpersonal and team work skills.
4. Experience and comfort with computers and technology.
5. Valid Ontario driver’s license required. Must be able to travel to multiple locations.
**POSTING DATE: Monday, March 6, 2023**
**CLOSING DATE: Monday, March 27, 2023 by 4:00 p.m.**
**Job Types**: Full-time, Fixed term contract
Contract length: 20 months
**Salary**: $23.84-$29.80 per hour
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: On the road
Application deadline: 2023-03-27
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