Return-to-work Specialist

2 months ago

Toronto, Canada Ontario Society of Occupational Therapists Full time

**Location**:

- Toronto**Posting Date**:
- 05/02/2023**Application Deadline**:
- 05/31/2023**Description of Opportunity**:
**Starting salary**:$88,032.00**

**Recruiting for current and future Unilingual & Bilingual vacancies in the following locations**:
**Toronto, Hamilton, Guelph, Kingston, Kitchener, London, Ottawa, St. Catharine’s, Sault Ste. Marie, Sudbury, North Bay Thunder Bay, Timmins, Windsor**

**About the role**:
Lead return-to

**On a practical level, you would**:

- Provide information to the injured/ill person and their employer on the return-to-work process as well as educate both of the workplace parties on their rights and obligations.
- Identify issues that present obstacles to the return-to-work and the intervention(s) required to overcome them and achieve positive return-to-work outcomes.
- Help the injured/ill person and their employer to develop a plan for their return to their pre-injury job - with or without accommodations.
- Provide expert advice, vocational rehabilitation planning, and support for the injured/ill person and their employer in coordinating their return-to-work, which may include further accommodations and/or transition to a different job with their employer or with a new employer if necessary.

**Major Duties & Responsibilities**:

- **Represent, Promote and Cultivate WSIB’s leading Return-to-Work Brand through**:

- Representing WSIB and acting as Brand Ambassadors, promoting WSIB’s leading Return-to-Work Program and as aligned with the leading professional guidelines of organizations such as the International Social Security Association (ISSA).
- Maintaining collective and individual professionalization requirements pertaining to accepted WSIB credentials; this includes obtaining the CDMP certification within the first two years of WSIB employment.
- Disability management, return-to-work principles and leading practices, the benefits of early and safe RTW, the RTW process, the employer’s and worker’s rights and obligations under the Workplace Safety and Insurance Board Act and under relevant policies.
- WSIB’s comprehensive suite of innovative RTW services and products, in addition to research-supported and industry-recognized resources.
- **Evaluate, assess and interpret case needs by**:

- Gathering information through a disability management lens, using a holistic approach and working in collaboration with internal and external customers, determine the most appropriate customer-centric approach to RTW.
- Considering and arranging appropriate assessments to develop a RTW plan based on the right services at the right time.
- **Planning, making and communicating decisions by**:

- Collaborating with internal and external customers, representatives, health care community partners and related providers/resources; assess RTW Plan and goal dates in collaboration with all involved WSIB staff, providing guidance, advice and direction to support return-to-work.
- Driving for successful RTW outcomes by coordinating and facilitating worksite meetings to lead RTW discussions; identifying, clarifying and assisting in the resolution of any and all issues/barriers relevant to the RTW process.
- Determining and assigning accountability for implementation of all resolutions; reviewing, assessing potential RTW opportunities to determine: job suitability; recommend and approve appropriate accommodations and/or assistive devices.
- Making and communicating RTW decisions that enable a return-to-work; communicating decisions verbally and in writing; providing education on rights and obligations under the Act. Responding to worker and employer’s requests for clarification and/or reconsideration specific to RTW services; monitoring employer and worker compliance in RTW Plans; communicating RTW Plan details to all parties.
- **Manage, Monitor and Secure ongoing sustainability of RTW planning through**:

- Establishing a customer-centric follow up system to oversee goal-oriented plans; develop post RTW meeting interventions to ensure Plan remains focused on identified outcome.
- Initiating and leading case conferences with internal and external customers to review RTW options; where barriers exist, continue to work towards optimal solution; liaising with internal and external providers to gather information towards resolving barriers (i.e. health care community).
- Coordinating additional interventions as appropriate to drive the case forward and ensure continued communication with all customers for the successful implementation and sustainment of the RTW Plan
- **Perform required functions for caseload and RTW Plan management including**:

- Implementing an effective documentation and follow up system to ensure optimal caseload management
- Documenting all related RTW activities using WSIB systems
- Responding to inquiries in a timely fashion within expectations;
- Maintaining an effective proven case management system to handle competing and changing case priorities.
- *

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