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Transportation Services Assistant

3 months ago

Ottawa, Canada Eastern Ottawa Resource Centre Full time

**Position: Transportation Services Assistant**

**Permanent position**

**Schedule:21 hours per week (3 days)**

**Starting salary: $ 20.47**

**Location: Aline-Chrétien Health Hub 2225 Mer-Bleue Rd, Orleans**
- Become an essential member of the EORC team _

Are you ready to have a positive impact on the lives of seniors and people with different levels of cognitive or physical impairment by helping them stay in their homes for as long as they choose? We are looking for a reliable and detail-oriented individual to join our Community Support Services team as Transportation Services Assistant. If you thrive in a collaborative environment and enjoy contributing to a larger purpose, this is the perfect opportunity for you.

**NATURE OF THE WORK**

As Transportation Services Assistant, you'll play a crucial role in the efficient operation of our transportation program, ensuring seamless coordination and support for our clients and team. Your responsibilities center around maintaining impeccable organization, adeptly managing schedules, and ensuring our clients experience a hassle-free journey to their destinations. Your dedication and attention to detail will directly impact our ability to serve seniors and individuals with diverse needs, enabling them to age in place comfortably.

**RESPONSABILITIES**
- Handle client inquiries and appointment bookings
- Maintain client records and ensure data entry
- Make confirmation calls and assist with client transfers
- Manage program materials and execute mailouts
- Support vehicle maintenance and logistics
- Maintain inventory and process receipts and invoices
- Keep records and statistics up-to-date
- Assist clients during group transportation
- Provide coverage for team members as needed
- Ensure annual review of service procedures
- Participate in team meetings and centre-wide activities

**WHAT WE WOULD LIKE TO FIND IN YOU**
- College diploma in secretarial and / or administration or relevant experience
- Knowledge of social and health services and community resources
- Strong multitasking and prioritization skills
- Excellent problem-solving abilities and initiative
- Ability to display non-judgment, compassion, and calm
- Proficiency in MS Office and Client information Management Systems
- Knowledge of issues and needs of seniors and persons with disabilities
- Excellent communication skills
- Fluency in oral and written communication skills in English and French; skills in a third language desirable. **French language skill is mandatory**

**WHAT YOU WILL LIKE ABOUT US**
- Atmosphere that promotes collaboration, exchanges, and inclusion.
- Access to free parking.
- Modern work environment with well-designed workspaces.
- Abundant green spaces and beautiful gardens at your fingertips.
- Located in the heart of Orléans, the establishment offers quick access to a variety of amenities, shops, and restaurants.

**Job Types**: Part-time, Permanent

**Salary**: From $20.47 per hour

Expected hours: 21 per week

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Language**:

- French (required)
- English (required)

Work Location: In person

Application deadline: 2024-04-14