Logistics Agent, Product Support

3 weeks ago

SaintHubert, Canada Héroux Devtek Full time

**Company Bio**:
Headquartered in Longueuil, Québec, Canada, Héroux-Devtek is a globally active company serving the Aerospace markets from production facilities in North America and Europe. The Company's longevity, flexibility, and track record for the development and implementation of innovative production systems have distinguished it as a leader in the Landing Gear market.

**Division info**:
The third largest global player in the landing gear industry, Héroux-Devtek serves the civil and military aerospace markets from facilities in North America and Europe. The company's longevity, flexibility, and track record in developing and implementing innovative production systems have made it a leader in this field. With its latest acquisitions, Héroux-Devtek is consolidating its status as one of the leading designers and manufacturers of landing gears, actuation systems, and hydraulic systems in the global aerospace industry.

Located in Saint-Hubert, on the South Shore of Montreal, The Product Support team provides a wide range of services to customers from all over the world. It is in our recent building, bright and sheltered from traffic jams, that we help our customers to operate the landing gears designed by Héroux Devtek over the years. Technical Support, Logistics Services for Spare Parts and Repair Management allow Aircraft Operators to carry out their operations every day and in complete safety

In an exceptional working atmosphere where teamwork and collective BBQs come together, our analysts, engineers and technicians leave nothing to chance; Every details of our customers' needs are analyzed to ensure that our products and services meet the highest industry standards.

We ensure the well-being of our employees, with flexible working conditions, competitive social benefits, and a pleasant work atmosphere.

**Summary of position**:
Reporting to the Account Manager and Logistics, the Logistics Agent is responsible of managing the Product Support spares parts warehouse, parts receiving and shipments, quarantine management, and shelf-life management. The logistics agent works in a regular week, however he may be required to work during weekends or at night if a special request due to aircraft-on-ground (AOG).

**Main responsibilities**:
**Main Responsibilities**:

- Manage the Product Support Warehouse operations (receiving, inspection, paperwork verification, storage, inventory maintenance, picking, packaging and shipping activities).
- Coordinate shipments with carriers.
- Responsible of import/export documentation and duties.
- Perform aircraft parts receptions and shelf-life and quarantine management.
- Perform web portal transactions, and archive relevant documentation for traceability purposes (maintain spare parts files and documentation, airworthiness documents, invoices, log cards, shelf life, obsolescence, etc.).
- Use inventory management software and ERP for inventory control and prepare periodically inventory reports.
- Make claims with transport companies if delivered merchandise has been damaged.
- Handle and stores merchandise or special products that require some knowledge of spontaneous combustion, toxicity, fragility, rapid deterioration, contamination, etc.
- Oversee the delivery of merchandise following an established schedule and coordinates special deliveries by transmitting the necessary details to the persons concerned.
- Use equipment necessary for the handling, shifting, or moving of material, such as a hand truck, forklift, hydraulic platform, etc.

**Qualifications**:

- Experience in a similar field would be an asset.
- Functional French/English.
- MS office suite (Word, Excel, Powerpoint)
- ERP system (Baan/SAP) - asset
- Experience using forklift (asset)
- Autonomous, organized and capable of working under pressure on a fast paced environment with changing priorities.

Are you known for your ability to adapt and learn? Do you like to surpass yourself and develop in a technically complex environment? Héroux-Devtek offers you the opportunity to work in a friendly environment where skills development is at the center our top priority. Here, employees are at the heart of the realization of the product, developped through engineering centers, factories, a service unit and an accessible and agile head office for fast decision-making.
Be part of a motivating top-notch team

We thank all applicants for their interest; however, only those under consideration will be contacted.

Héroux-Devtek is an equal opportunity employer.

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