Student Connect Centre Advisor

6 months ago

Red Deer, Canada Red Deer Polytechnic Full time

**Please see Special Instructions for more details.**:
**Posting Details**:
Position Information

**Position Title**
- Student Connect Centre Advisor**Position Summary**
- The Student Connect Centre serves as a single point of contact for students to access academic, award, and funding information. This generalist advising position’s primary responsibility is to provide front line support and service to assist students in making informed decisions concerning their educational goals. The position is part of a collaborative team that builds and improves the processes that attract learners to RDP and supports them as they move from prospective student to graduate.- Using a learner-centered approach this position will provide guidance to current and prospective students to ensure they have the appropriate academic and financial supports to successfully achieve their educational goals. This role requires the ability to solve complex problems, make decisions and find solutions while exercising independent judgment and maintaining confidentiality. This position requires a high degree of flexibility, creativity, initiative, and collaboration.**Position Responsibilities**

**Responsibilities of the Student Connect Centre Advisor include**:
**General Client Service**
- Provide information to students in a holistic manner.
- Create/complete confirmation of enrolment letters/forms.
- Inform Associate Registrar, Student Services of emerging issues as necessary.
- Maintain knowledge of RDP policies and procedures.
- Refer students to other services and resources as necessary.
- Collect and accurately record student information ensuring FOIPP standards are maintained.
- Enter information into Banner and prepare reports as needed.

**Academic Advising**:

- Deliver academic advising to current and prospective students.
- Maintain in-depth knowledge of admission criteria, transfer requirements and program completion options.
- Educate students in identified programs about career planning and registration processes.
- Assist students in the development of an educational plan.
- Teach students about the content and structure of post-secondary programs.
- Assist students with admission/registration forms.
- Provide accurate information related to prior learning based on pre-determined data and established processes. Refer to the Assessment Coordinator [PLAR] as appropriate.
- Provide support to new and continuing student registration.

**Awards**:
- Screen students and refer them to the award opportunities they may be eligible to receive.
- Provide instructions for submitting the documentation required for award disbursement.
- Advise students of the disbursement process for various awards.
- Generate a list of awards students have received through RDP.
- Respond to student requests for details on specific RDP awards.

**Funding**:

- Screen students and refer them to the appropriate type of funding for their unique situation.
- Advise students on the process for submitting missing information and funding appeals.
- Provide instructions for processing funding certificates, agreements, etc.
- Advise students on the status of their funding.
- Guide students through the tuition payment process for all types of funding.

**Student Connect Centre Program Support**
- Recognize that a student is in crisis, even if the student is not forthcoming regarding the full nature of their situation.
- Issue emergency refunds and book loans.
- Refer students to services at RDP and in the external community.
- Assist students to budget their resources.
- Support recruitment initiatives by providing high quality client service.
- Provide tours of RDP Campus to prospective students when the SCC Advisor - Recruitment is not available.

**Required Qualifications**
- Four (4) year undergraduate degree, or three (3) year undergraduate degree plus one full additional year of University in a related program representing four years of study or equivalent.
- License/Registration required: Driver’s License and clean driver’s abstract.
- Experience in the post-secondary sector.
- Student advising and counseling experience.
- One to two years’ experience in a similar role.
- Superior communication skills (both written and verbal).
- Excellent relationship building and interpersonal skills.
- Must be a team player and also able to work independently.
- Superior organization and planning skills.
- Proficiency with Microsoft Office suite.
- Must be able to manage competing priorities and deadlines in a high volume work environment.

**Preferred Qualifications**
- Experience with a student information system such as Banner is an asset.
- Knowledge of government funding or awards administration.
- Experience in recruitment.

**Salary or Hourly?**
- Salary**Salary**
- Starting at $30.49 per hour**Benefits and Compensation Information**
- An additional 15% of the hourly rate in lieu of vacation, statutory holidays and benefits.**About Red Deer Polytechnic**

  • Student Connect Centre Advisor

    6 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: **Posting Details**: Position Information **Position Title** - Student Connect Centre Advisor - Program Liaison (Term-Certain)**Position Summary** - Are you passionate about helping students succeed? Are you looking for a place in the post-secondary field? The Student Connect Centre is seeking a Program...

  • Student Connect Centre Advisor, Training and Systems

    8 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: Availability will be required as needed for events and travel outside of normal working hours. **Posting Details**: Position Information **Position Title** - Student Connect Centre Advisor, Training and Systems**Position Summary** - The Student Connect Centre Advisor, Training and Systems supports and...

  • Indigenous Student Success Coordinator

    6 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    Position Information **Position Title** - Indigenous Student Success Coordinator**Position Summary** - We are currently seeking a permanent full-time Indigenous Student Success Coordinator to join our Indigenous Initiatives team. - The Indigenous Student Success Coordinator provides front line support and service for First Nation, Metis, Non-Status, and...

  • Literacy Instructor Wanted

    7 months ago

    Red Deer, Canada Sound Connections Literacy and Language Centre Full time

    **Job Summary** The Sound Connections Literacy and Language Centre is looking to hire a part time instructor. We are looking for someone who is interested in working a few evenings a week - 3pm - 8pm. (Mondays & Fridays and Sats) Students come for 45 minute sessions. Sound Connections works with students from 3yrs old and upwards who struggle with reading,...

  • Literacy Instructor Wanted

    1 month ago

    Red Deer, Canada Sound Connections Literacy and Language Centre Full time

    **Job Summary** The Sound Connections Literacy and Language Centre is looking to hire a part time instructor. We are looking for someone who is interested in working a few evenings a week ( 3pm - 8pm) and hopefully available for a few hours on Sundays, starting in January but able to start training in Dec. Students come for 45 minute sessions. Sound...

  • Pharmacy Student

    6 months ago

    Red Deer, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 4900 Molly Bannister Drive, Unit A06, Red Deer, Alberta, T4R 1N9 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to...

  • Service Advisor

    6 months ago

    Red Deer, Canada New West Truck Centres Full time

    **Why Work Here** New West Truck Centres has access to the latest diagnostic tools and equipment. Surround yourself with certified technicians who specialise in Freightliner, Thomas Built, Sport Chassis, Detroit Diesel, Cummins, Autocar and other brands of heavy-duty trucks. **Treated Well.** Your direct manager is a well-respected and knowledgeable...

  • Student Mental Health Assistant

    4 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: - Position duties and classification are under review. - This position is based on conditional funding as does not qualify for conversion. **Posting Details**: Position Information **Position Title** - Student Mental Health Assistant**Position Summary** - The Student Mental Health Assistant is an...

  • Admissions Advisor

    7 months ago

    Red Deer, Canada MCG College Full time

    **Applicants must reside in Alberta Canada** MCG College is looking for a high energy Admissions Advisor Under general supervision, determines student applicants' admissibility to MCG College’s various programs and courses. Evaluates transcripts and assigns students to appropriate academic units. Advises potential students on admission requirements and...

  • Youth Centre Worker

    7 months ago

    Red Deer, Canada YMCA OF NORTHERN ALBERTA Full time

    This position supports the work of the YMCA of Northern Alberta, a leading nonprofit, charitable organization committed to strengthening the community through youth development, healthy living, and social responsibility. The Youth Centre Mentorship initiative provides a safe space for youth to experience positive interactions and promotes the YMCA values of...

  • Operations Coordinator, Ceed Centre

    6 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: **Posting Details**: Position Information **Position Title** - Operations Coordinator, CEED Centre (permanent, part-time)**Position Summary** - We are seeking a part-time permanent Operations Coordinator to join the Career Education and Experience Development team. - The Operations Coordinator, Career...

  • Accounting - Summer Student

    2 months ago

    Red Deer, Canada SECURE Energy Full time

    **_SECURE Your Future!_** Join_ _SECURE as a student and receive hands-on experience with a company whose employees are at the heart of the organization. In our student program, you will work alongside passionate individuals who love what we do and how we do it. SECURE offers students challenging projects, competitive compensation, mentorship, and work-life...

  • Program Assistant, Full-time Term-certain

    3 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: **Posting Details**: Position Information **Position Title** - Program Assistant, Full-Time Term-Certain**Position Summary** - The Donald School of Business, Science and Computing is seeking a full-time term-certain Program Assistant from October 15, 2024 to June 30, 2025. The Program Assistant is...

  • Program Assistant, Term-certain Part-time

    3 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    Position Information **Position Title** - Program Assistant, Term-Certain Part-Time**Position Summary** - The Donald School of Business, Science and Computing is seeking a part-time term-certain Program Assistant from October 1, 2024 to June 30, 2025. The Program Assistant is responsible for providing administrative support to programs within the...

  • Math Instructor Wanted

    4 months ago

    Red Deer, Canada The Math Shack Education Centre Full time

    **Job Summary** The Math Shack Education Centre is looking to hire a part time Math instructor. We are looking for someone who is interested in working Mon/Wed evenings, 3pm - 8pm. These are in person sessions. The Math Shack works with small groups of students from 4yrs old and upwards to middle school and high school levels who struggle with Math....

  • Accounting Assistant

    7 months ago

    Red Deer, Canada Westerner Park Full time

    Ignite a meaningful career at Westerner Park where boundless opportunities, growth, and fulfillment await YOU. Westerner Park is seeking an Accounting Assistant summer student to join our team as part of the Canada Summer Jobs Program! Here’s what you’ll be doing: - Creating sales invoices - Performing account reconciliations - Creating journal...

  • Asset Management

    2 months ago

    Red Deer, Canada SECURE Energy Full time

    **_SECURE Your Future!_** Join_ _SECURE as a student and receive hands-on experience with a company whose employees are at the heart of the organization. In our student program, you will work alongside passionate individuals who love what we do and how we do it. SECURE offers students challenging projects, competitive compensation, mentorship, and work-life...

  • Math Instructor Wanted

    6 months ago

    Red Deer, Canada The Math Shack Education Centre Full time

    **Job Summary** The Math Shack Education Centre is looking to hire a part time in person Math instructor. We are looking for someone who is interested in working a couple evenings a week, (Tues/Thurs) 3pm - 8pm and is able to start training right away. The Math Shack works with small groups of students from 4yrs old and upwards to middle school and...

  • Math Instructor Wanted

    6 months ago

    Red Deer, Canada The Math Shack Education Centre Full time

    **Job Summary** The Math Shack Education Centre is looking to hire a part time Math instructor. We are looking for someone who is interested in working a couple evenings a week, 3pm - 8pm and is able to start training right away. These are in person sessions. The Math Shack works with small groups of students from 4yrs old and upwards to middle school and...

  • Program Assistant

    6 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: **Posting Details**: Position Information **Position Title** - Program Assistant (Education) - Permanent**Position Summary** - The School of Arts and Education is seeking a full-time permanent Program Assistant. The Program Assistant is responsible for providing administrative support to programs within...