Student Connect Centre Advisor, Training and Systems

8 months ago

Red Deer, Canada Red Deer Polytechnic Full time

**Please see Special Instructions for more details.**:
Availability will be required as needed for events and travel outside of normal working hours.

**Posting Details**:
Position Information

**Position Title**
- Student Connect Centre Advisor, Training and Systems**Position Summary**
- The Student Connect Centre Advisor, Training and Systems supports and manages client relationships with prospective, new, and current students through liaison with schools and programs; developing curriculum to deliver student self-directed academic advising utilizing learning management tools; providing analysis of recruiting and conversion tactics to measure effectiveness; acting as the Student Connect Centre (SCC) liaison for the program audit system; and, providing training to SCC staff on related systems. In addition, the position maintains systems to capture leads and measure conversion rates; provides recommendations for growing enrolment through lead generation, stewardship, and recruitment; and supports the conversion of applicants to registrants.- The position is part of a collaborative team that builds and improves the processes attracting learners to RDP supporting them to make informed decisions with the aim of becoming self-directed as they plan their pathway from education to career. Using a learner-centered approach this position will also recruit prospective students and advise current students to ensure they have the appropriate supports and information to successfully achieve their educational goals. The role requires the ability to solve complex problems, make recommendations, and offer solutions to support strategic enrolment management targets while exercising independent judgment and maintaining confidentiality. This position requires a high degree of flexibility, creativity, initiative, and collaboration.**Position Responsibilities**

**Student Academic Advising Systems and Support**
- Design and maintain academic advising curriculum.
- Use Blackboard (LMS) to deliver academic advising curriculum.
- Create or support and manage client relationship management system(s).
- Train SCC Advisors on the use of systems.
- Develops online recruiting resources including virtual booths for recruiting events.

Academic Programs:
- Deliver academic program advising to current and prospective students.
- Educate students about career and academic planning providing accurate academic program planning information based on the student’s identified pathway.
- Maintain up-to-date academic program planning information in systems and training materials related to student registration and student self-directed academic advising.
- Provide accurate information to prospective and current students related to transfer credit, pathways, and prior learning assessment.
- Assist with management of program and course enrolment.
- Support admission to programs through review of assessments and testing results used to place students in appropriate courses and programs based on academic goals.
- Process transfer credit as applicable.
- Add and drop courses for students requiring assistance while managing course reserves and restrictions.
- Manage social media accounts of assigned school and programs including coordination of student and faculty social media take-overs in the absence of assigned SCC Advisor
- Participate on the Strategic Communication Group and deliver coordinated communication tactics as assigned.
- Sign government forms related to funding (authorized signing official).
- Direct students to external award opportunities.

**General Advising and Retention**
- Maintain knowledge of RDP policies and procedures contributing recommendations to policy and procedure revisions.
- Refer students to other services and resources as necessary.
- Collect and record prospective and current student information ensuring compliance with FOIPP and CASL requirements using Banner, Grad Tracker, and Client Relationship information systems.
- Deliver training to students (Financial Literacy, Advising Tutorial, Grad Tracker)
- Provide coverage in the absence of SCC Advisors.
- Support events and initiatives including New Student Orientation, Campus tours, Open House, and Convocation.
- Market and promote all programs/courses including work integrated learning and co-curricular opportunities.
- Emergency Funding:
- Recognize that a student is in crisis, even if the student is not forthcoming regarding the full nature of their situation.
- Issue emergency refunds and book loans.
- Refer students to services at RDP and in the external community.
- Financial Wellness:
- Refer students to financial wellness services at RDP and in the external community.
- Assist students to budget their resources.
- Awards:
- Screen students and refer them to the award opportunities they may be eligible to receive.
- Provide instructions for submitting the documentation required for award disbursement.
- Advise students of the disbursement process for various

  • Student Connect Centre Advisor

    6 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: **Posting Details**: Position Information **Position Title** - Student Connect Centre Advisor**Position Summary** - The Student Connect Centre serves as a single point of contact for students to access academic, award, and funding information. This generalist advising position’s primary responsibility...

  • Student Connect Centre Advisor

    6 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: **Posting Details**: Position Information **Position Title** - Student Connect Centre Advisor - Program Liaison (Term-Certain)**Position Summary** - Are you passionate about helping students succeed? Are you looking for a place in the post-secondary field? The Student Connect Centre is seeking a Program...

  • Indigenous Student Success Coordinator

    6 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    Position Information **Position Title** - Indigenous Student Success Coordinator**Position Summary** - We are currently seeking a permanent full-time Indigenous Student Success Coordinator to join our Indigenous Initiatives team. - The Indigenous Student Success Coordinator provides front line support and service for First Nation, Metis, Non-Status, and...

  • Literacy Instructor Wanted

    1 month ago

    Red Deer, Canada Sound Connections Literacy and Language Centre Full time

    **Job Summary** The Sound Connections Literacy and Language Centre is looking to hire a part time instructor. We are looking for someone who is interested in working a few evenings a week ( 3pm - 8pm) and hopefully available for a few hours on Sundays, starting in January but able to start training in Dec. Students come for 45 minute sessions. Sound...

  • Literacy Instructor Wanted

    7 months ago

    Red Deer, Canada Sound Connections Literacy and Language Centre Full time

    **Job Summary** The Sound Connections Literacy and Language Centre is looking to hire a part time instructor. We are looking for someone who is interested in working a few evenings a week - 3pm - 8pm. (Mondays & Fridays and Sats) Students come for 45 minute sessions. Sound Connections works with students from 3yrs old and upwards who struggle with reading,...

  • Service Advisor

    6 months ago

    Red Deer, Canada New West Truck Centres Full time

    **Why Work Here** New West Truck Centres has access to the latest diagnostic tools and equipment. Surround yourself with certified technicians who specialise in Freightliner, Thomas Built, Sport Chassis, Detroit Diesel, Cummins, Autocar and other brands of heavy-duty trucks. **Treated Well.** Your direct manager is a well-respected and knowledgeable...

  • Pharmacy Student

    6 months ago

    Red Deer, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 4900 Molly Bannister Drive, Unit A06, Red Deer, Alberta, T4R 1N9 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to...

  • Admissions Advisor

    7 months ago

    Red Deer, Canada MCG College Full time

    **Applicants must reside in Alberta Canada** MCG College is looking for a high energy Admissions Advisor Under general supervision, determines student applicants' admissibility to MCG College’s various programs and courses. Evaluates transcripts and assigns students to appropriate academic units. Advises potential students on admission requirements and...

  • Student Records Officer

    4 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: - This position is contingent on conditional funding and does not qualify for conversion under Terms and Conditions of Employment. **Posting Details**: Position Information **Position Title** - Student Records Officer - Term-Certain**Position Summary**Position Responsibilities** - Update academic...

  • Student Records Officer

    4 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: - This position is contingent on conditional funding and does not qualify for conversion under Terms and Conditions of Employment. **Posting Details**: Position Information **Position Title** - Student Records Officer - Term-Certain**Position Summary**Position Responsibilities** - Update academic...

  • Program Assistant

    6 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: **Posting Details**: Position Information **Position Title** - Program Assistant (School of Health and Wellness)**Position Summary** - The School of Health and Wellness is currently expanding programs and is seeking a permanent Full Time Program Assistant to join the team. - The Program Assistant is...

  • Everyday Banking Advisor 1

    3 months ago

    Red Deer, Canada ATB Financial Full time

    At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care,...

  • Parts Advisor

    4 weeks ago

    Red Deer County, Canada Parkland Sled and ATV Full time

    ## Job Overview We are seeking a Parts Advisor to join our team. The Parts Advisor will be responsible for assisting customers in purchasing Power sports parts and accessories, providing exceptional customer service, and maintaining accurate inventory records. # Duties - Assist customers in identifying and purchasing the correct Power sports parts and...

  • Program Assistant, Full-time Term-certain

    3 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: **Posting Details**: Position Information **Position Title** - Program Assistant, Full-Time Term-Certain**Position Summary** - The Donald School of Business, Science and Computing is seeking a full-time term-certain Program Assistant from October 15, 2024 to June 30, 2025. The Program Assistant is...

  • Program Assistant, Term-certain Part-time

    3 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    Position Information **Position Title** - Program Assistant, Term-Certain Part-Time**Position Summary** - The Donald School of Business, Science and Computing is seeking a part-time term-certain Program Assistant from October 1, 2024 to June 30, 2025. The Program Assistant is responsible for providing administrative support to programs within the...

  • Program Assistant

    3 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: - This position will remain open until filled; however review of applicants is ongoing. - 0.8 FTE until June 30, 2025 **Posting Details**: Position Information **Position Title** - Program Assistant (School of Health and Wellness) - Term**Position Summary** - The School of Health and Wellness is...

  • Student Mental Health Assistant

    4 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: - Position duties and classification are under review. - This position is based on conditional funding as does not qualify for conversion. **Posting Details**: Position Information **Position Title** - Student Mental Health Assistant**Position Summary** - The Student Mental Health Assistant is an...

  • Program Assistant

    6 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: **Posting Details**: Position Information **Position Title** - Program Assistant (Education) - Permanent**Position Summary** - The School of Arts and Education is seeking a full-time permanent Program Assistant. The Program Assistant is responsible for providing administrative support to programs within...

  • Youth Centre Worker

    7 months ago

    Red Deer, Canada YMCA OF NORTHERN ALBERTA Full time

    This position supports the work of the YMCA of Northern Alberta, a leading nonprofit, charitable organization committed to strengthening the community through youth development, healthy living, and social responsibility. The Youth Centre Mentorship initiative provides a safe space for youth to experience positive interactions and promotes the YMCA values of...

  • Operations Coordinator, Ceed Centre

    6 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: **Posting Details**: Position Information **Position Title** - Operations Coordinator, CEED Centre (permanent, part-time)**Position Summary** - We are seeking a part-time permanent Operations Coordinator to join the Career Education and Experience Development team. - The Operations Coordinator, Career...