Director, Bes, Portfolio Management
3 weeks ago
**Join a Challenger**
Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
We are a big (and growing) family. Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members. Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our EQ Bank platform (eqbank.ca) has been named the top Schedule I Bank in Canada on the Forbes World's Best Banks 2023, 2022, and 2021 lists.
**The Work**
The Director, BES, Portfolio Management is responsible for providing direct oversight and management of the BES Portfolio team and underwriting process. The incumbent will lead a team comprised of Managers and Account Managers in the prudent underwriting of complex conventional commercial mortgage loans secured by all major asset classes in markets throughout Canada. Commercial mortgage loans range in size and up to $5.0 million.
Key responsibilities include establishing, implementing, and overseeing procedures to ensure that credit risk is thoroughly assessed and within the Bank’s risk appetite. Additionally, the incumbent is responsible for ensuring that ongoing loan monitoring, annual reviews, renewals, and amendments/modifications are reviewed and assessed within approved guidelines. The Director will manage, supervise, and mentor the BES, Portfolio team to ensure individual responsibilities are being completed in accordance with Company policies, procedures, and priorities. Along with the BES Portfolio Managers, the Director will monitor the renewal and annual review pipeline report, manage credit flow and approve or recommend commercial mortgage renewals and annual reviews according to assigned delegation of authority.
In addition, the Director will support the Bank’s goal of delivering a superior customer experience by proactively addressing issues as they arise while ensuring that team members complete underwriting assignments quickly and efficiently.
**The core parts of your role would be to**:
- Ensure compliance with the company’s established policies and procedures with recommendations submitted for approval to management based on approved delegated authority.
- Review, approve or recommend commercial credit facilities (i.e. mortgage renewals, annual reviews, assumptions, etc.) ensuring the credit request falls within the Company’s lending and regulatory requirements and within the Bank’s risk appetite.
- Develop, implement, and maintain production and service metrics to measure and support best-in-class turnaround times on completion of underwriting assignments to support the Bank’s goal of providing a superior customer experience and target the retention objective of BES maturities
- Continuously identify and implement improvements to processes to increase department efficiencies, improve customer service levels and ensure ongoing compliance with risk and regulatory requirements.
- Provide support, guidance, and ongoing training to Managers and staff, identifying their specific needs and devising plans to ensure all staff are adequately trained.
- Develop and maintain strong working relationships with Commercial team colleagues as well as our broker partners to provide optimal service to our clients.
- Lead standing team meetings to ensure pipeline work flow production and service metrics are met within prescribed timelines.
- Oversee ongoing, timely completion of regular reporting for senior levels of management, including but not limited to: Maturity Reporting, Annual Review Reporting, Commercial Dashboard, KPI/KRI reporting, etc.
- Motivate and support the professional growth of the team, to work collaboratively to achieve departmental goals.
- Provide overflow support to BEC Credit by way of taking on new business underwriting assignments.
- Assist in department projects or company initiatives, where needed.
**Let’s Talk About You**:
- Post-secondary education (diploma/degree) in business or finance, MBA/CFA preferred
- Have a minimum of 10 years commercial mortgage experience with a minimum of 3-5 years of management experience.
- Highly developed verbal and written communication skills with the ability to communicate to Senior Man
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