Technology Support Specialist

3 weeks ago

Burlington, Canada SITECH Eastern Canada Ltd. Full time

Technology Support Specialist

We have an immediate opening for a SITECH Technology Support Specialist, operating from our Burlington location. SITECH Mid
- Canada operates within a team-oriented atmosphere that places a strong emphasis on customer satisfaction. The Technology Support Specialist is responsible for actively supporting all of our product lines by providing product education and support to our customer base. The Technology Support Specialist will drive customer success through machine control and guidance, site-positioning systems (GNSS and robotic total stations), Trimble business center, Trimble office products (field to office data management) and other software platforms. This position is critical to the success of our customer relationships.

**Key Qualifications**
- Familiarity with construction processes and technologies, and/or experience in a related field;
- Understanding of surveying theory and construction fieldwork;
- Experience with and an aptitude for computer related technology;
- Good presentation skills with an ability to communicate effectively both orally and in writing;
- Highly diagnostic, analytical, and creative with strong problem solving abilities;
- Customer focussed with finely tuned customer service skills;
- Strong time management and prioritization capabilities;
- Good presentation skills with a strong attention to detail;
- Self-disciplined and highly organized, with strategic planning skills and the ability to work independently.
- Capable of working in a team-based environment while maintaining excellent interpersonal skills and a positive personality;
- Willing to travel as required;
- A clean driver’s abstract is mandatory.

**Additional Qualifications**
- A post-secondary degree/diploma in geomatics, engineering, construction management and/or electronics would be considered an asset;
- Prior experience in manual and robotic Total Stations, GNSS Real Time Kinematic (RTK) and wireless technologies would be beneficial;
- Familiarity with electronics troubleshooting skills would be considered an asset.

SITECH Mid-Canada is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, SITECH Mid-Canada provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know, and we will work with you to meet your needs

**Salary**: $70,000.00-$80,000.00 per year

**Benefits**:

- Company pension
- Extended health care
- Life insurance
- On-site parking
- Stock options

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Burlington, ON L7M 1A6: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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