Residential Tenancies Officer

3 weeks ago

Winnipeg, Canada Manitoba Government Full time

**Residential Tenancies Officer**:
FC2 Consumer Service Officer 2

Regular/full-time

Department of Labour, Consumer Protection and Government Services

Residential Tenancies Branch, Consumer Protection

Winnipeg MB

Advertisement Number: 40518

Salary(s): FC2 $64,626.00 - $77,941.00 per year

Closing Date: February 14, 2023

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

An eligibility List may be established and used for similar positions that become available over the next 12 months.

The Residential Tenancies Branch (RTB) administers The Residential Tenancies Act, The Condominium Act and The Life Leases Act. The branch is responsible for the resolution of landlord and tenant disputes through investigation, mediation and adjudication, and is also responsible for the regulation of rent increases and enforcing compliance with the regulation. RTB is looking for a qualified Residential Tenancies Officer to support their operations in Winnipeg, MB.

Conditions of Employment:

- Must be legally entitled to work in Canada
- Must be able to provide and maintain a satisfactory Criminal Record Check.
- Must have a valid Manitoba Class 5 driver's license.
- Must be able to travel throughout the province as required.

Qualifications:
**Essential**:

- Experience investigating and ensuring compliance with policies and regulations related to health, safety and building standards.
- Experience conducting on-site inspections, issuing and enforcing orders with respect to compliance with legislation governing health, safety and building standards.
- Excellent decision-making skills.
- Strong written communication skills.
- Ability to exercise judgment in difficult situations.
- Strong interpersonal skills.
- Strong verbal communication skills.
- Excellent organizational and time management skills with the ability to manage heavy caseloads.
- Experience with the Microsoft Word, Excel and Outlook.

**Desired**:

- Experience and/or practical knowledge of mediation and/or dispute resolution.
- Experience evaluating financial reports and performing computations for analysis.
- Experience using electronic file management systems.
- Ability to communicate in French is an asset.

**Duties**:
Reporting to the Manager of Investigation Services, the Residential Tenancies Officer is responsible for conducting on-site rental unit inspections, assessing repair issues with respect to compliance with legislation governing health, safety and building standards; and issuing orders with written reasons in areas of non-compliance. The officer works with landlords and tenants to ensure that repairs are completed in a timely fashion. The officer will enforce outstanding orders in accordance with The Residential Tenancies Act and branch policies, including the investigation of abandoned personal property, lockout, utility shutoffs, collection and disbursement of rents, hiring of contractors to complete the repairs and ensuring repair work is completed in a manner that complies with the order. The officer also advises landlords and tenants on the requirements of the legislation through public speaking engagements, correspondence and over the telephone.
- Advertisement # 40518
- Service Centre 3
- Human Resource Services
- 600-155 Carlton Street
- Winnipeg, MB, R3C 3H8
- Phone: 204-945-8819
- Fax: 204-948-3382

***

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

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