Relationship Manager

4 weeks ago

Grande Prairie, Canada ATB Financial Full time

**Our bottom line is different.**

There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren’t our clients.

Whatever it is, you won’t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Job Number: REQ6089
Location: Grande Prairie, Alberta
Paygrade: RM1-J, RM2-K, RM3-L (depending on experience)
Positions available: 1
System Job Title: Business Banker
Leader Name: Roselle Doyle

Reporting to the Director - Business, the** Relationship Manager** (RM) works with a team of ATB Business associates and partners and is responsible for increasing and retaining business based on annual growth targets, and increasing the profitability of a specified portfolio of ATB Business customers. The RM excels at proactively developing new opportunities while retaining and growing existing relationships.

At the heart of it, you are a relationship builder and connector who thrives on supporting the needs of our business clients in the province. You aim to become a trusted advisor through consistent support and a genuine desire to understand where our clients are, where they came from and where they are going.

Relationship Manager Accountabilities:

- You meet and exceed client needs and expectations by identifying products, services and opportunities they may not be aware of, in order to grow their business.
- You achieve set portfolio targets by growing your existing book of business and developing a pipeline of new loans and deposits.
- You refer clients to the appropriate partner and effectively translate ATB Business and Market information for the entire branch team emphasizing its relevance to their business while growing partnerships.
- You effectively manage your existing portfolio of ATB Business clients which includes renewing expired credits, initiating and following up on arrears and debt recovery.
- You effectively manage operational, regulatory & credit risk to ensure ATB’s risk tolerance is adhered to.
- You handle client inquiries, concerns, and complaints expertly by resolving them in a timely manner.
- You actively participate in internal and external events, promoting ATB Financial by supporting initiatives that are important to the success of Albertans.

**Requirements**:
Knowledge, Skills & Abilities:

- You are driven to perform, with the proven ability to generate new business and meet established targets.
- Demonstrated experience analyzing financial data and structuring credit recommendations.
- Strong negotiation and relationship building skills.
- You work well independently and are resourceful in managing day-to-day tasks and problem solving.
- Demonstrated entrepreneurial and growth mindset.
- You are client obsessed. You have the proven ability to connect and engage with new and existing clients to create an exceptional client experience.
- Strong verbal and written communications skills, organizational and time management skills.
- You have the capacity to work collaboratively with clients in a virtual and in-person setting, and are proactive in building relationships with clients and within the community.
- Ability to thrive in an environment of change.

**At ATB, we know that as you develop in your career, you gain many transferable skills.** If you believe your experience and qualities are what we are looking for, please consider applying.

**Benefits**

**Be great. Be you. Believe.**

**What happens next?**

**Stay in touch**

ATB is excited to know you’re interested in a career with us Follow us on LinkedIn, Facebook and Instagram to get the inside scoop on what our team is up to.

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