Front Desk Agent/night Auditor
4 weeks ago
**KEY DUTIES AND RESPONSIBILITIES**:
- Processes reservations, check ins and check outs.
- Processes payments using Global Payments POS.
- Processes cancellations and modifications.
- Completes Night Audit reporting by following a checklist
- Registers arriving guests and assigns rooms.
- Coordinates guest room maintenance work with the maintenance department.
- Manages and resolves guest complaints in a professional and courteous manner.
- Provides each guest with exceptional and personalized customer care to ensure every experience is memorable.
- Skilled in the use of front office equipment. (printer, fax, scanner ect)
- Ability to work a Night Shift
**APPLICABLE SKILLS**
- Excellent customer relations and typing skills with professionalism on the telephones.
- Must be detail oriented and have excellent organization and time-management skills
- Adaptable to change and be able to handle multiple priorities under pressure.
**How to apply**:
**In Person**:Drop off in person to Lakeview Inns & Suites 10115 88thAve, Fort Saskatchewan.
**Job Types**: Full-time, Part-time
Part-time hours: 40 per week
**Salary**: $17.00-$18.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Night shift
Work Location: In person
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