Vendor Manager, Talent Acquisition

6 months ago


Mississauga, Canada AstraZeneca Full time

**Introduction to Role**:
Are you ready to champion evolution in our dynamic and agile environment? We are seeking a Talent Acquisition Vendor Manager who will be responsible for implementing and managing the performance of Recruitment Placement Outsourcing (RPO); Preferred Supplier Lists (PSLs), and Managed Service Provider (MSP) programmes globally. This includes negotiation and management of service delivery contracts, ensuring Service Level Agreement compliance, issue management/resolution and effective performance reporting. You will be the point of contact for the business and supplier ensuring any issues are managed promptly. This is a key role within the Talent Acquisition, HR function that ensures excellent partnerships with our 3rd party vendors are formed.

**Accountabilities**:
As a key member of the External Resource Management and Strategic Partnerships centre of expertise, you will be accountable for delivering the operational day-to-day management of our external resource programmes globally, acting as an interface between our managed service providers and core business teams. You will maintain supplier relationships and resolve complex supplier issues including escalated cases. Working closely with Procurement you will also be accountable for ongoing management of Talent Acquisition contracts and partnerships with selected third parties.

In this role you will work closely with Procurement, Finance, IT and HR colleagues, business customers, suppliers, and other relevant stakeholders, to design customer centric efficient processes, leveraging technology (Fieldglass/Workday) to drive automation.

Through your curious nature and entrepreneurial spirit, you will use metrics to identify continuous improvements that champion the user experience, and creates best in class programme management.

**Essential Skills/Experience**:

- Vendor management experience, ideally in a HR or Talent Acquisition environment
- Experience of supplier onboarding and daily management
- Supplier relationship and performance management; ideally of global suppliers
- Oral and written fluency in Business English
- Ability to use a range of influencing techniques
- Proven ability to manage multiple projects/tasks effectively
- Demonstrated success working in a team environment
- Strong analytical and financial skills
- Ability to identify and drive process improvements and efficiencies
- Good understanding of the procurement implications of External Workforce management, business acumen
- Knowledge of HR integrated Workforce Management

**Desirable Skills/Experience**:

- Talent Acquisition/Recruitment Industry experience
- Experience of managing ‘total workforce’ and/or external resource programmes
- Current or previous membership of relevant external body
- Experience in embedding SRM methodology in similar Vendor Management role
- Experience of working as part of a global team
- Worked within an organisation with matrix management

**Why AstraZeneca?**

Join a talented global team that's powering AstraZeneca to better serve patients, every day. The fuel behind our evolving, rapidly growing enterprise, we're here to help unlock the power of what science can do and ultimately have a big impact on patients' lives. Integrated and closely aligned with the whole enterprise, we offer our expertise, and leverage exciting new technology and digital innovations, to accelerate AstraZeneca's evolution. We do all of it strategically, looking ahead to the new challenges we'll face and improving the way the enterprise operates today.

**SO, WHAT’S NEXT?**

Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office is purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.

**Great People want to Work with us Find out why**:

- GTAA Top Employer Award for 10 years
- Top 100 Employers Award
- Canada’s Most Admired Corporate Culture
- Learn more about working with us in Canada
- View our YouTube channel

**#LI-Hybrid



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