Customer Service Associate, Millwork

5 days ago


Kitchener, Canada Lowe's Full time

**This is a part time position as a customer service associate in our Hardware department. Part time positions require **at least 24 hours a week** and full, open availability including evenings and weekends.**

At Lowe’s Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service more than 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe’s, RONA, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated associates to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, and to grow and evolve within our family—one of the best employers in Canada according to a recent Forbes survey—we could be perfect for each other.

**Our expectations**:
The primary function of the Customer Service Associate (CSA) is to assist customers with all of their shopping needs. The CSA is required to respond to customer inquiries and support them throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate. Duties also include processing customer sales and returns by operating a cash register, handling internet and pickup orders, looking up merchandise information for price matches, and assisting other team members as needed. This position reports to an Assistant Store Manager and takes daily direction from a Department Manager. This position does not have direct reports.

**Your role**:

- Address customer complaints over the phone and in person
- Maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
- Complete all other duties as assigned

**The qualifications we are looking for**:

- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information
- At least 6 months of experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information
- Degree or diploma in Business, Retail, or Management, specialty related to department (e.g., design, appliances), or in a related field
- At least 6 months of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits
- At least 6 months of retail experience
- At least 6 months of experience as a cashier
- Ability to lift up to 25 pounds without assistance; may lift up to 30 pounds with or without assistance

**Your benefits of working for Lowe’s Canada**:

- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A company discount on store merchandise
- A student incentive program
- And much more



  • Kitchener, Canada DM Millwork Ltd. Full time

    **DM Millwork** is a medium sized manufacturing company specializing in custom cabinetry & architectural millwork for Industrial, Commercial, Institutional (ICI) sector & Retail Store Fixtures. **DM Millwork**has experienced successful and stable growth over the last decade in business. We take great pride in the work we do, and it shows in the finished...

  • Cabinet Maker

    6 months ago


    Kitchener, Canada DM Millwork Ltd. Full time

    **DM Millwork is a manufacturer of custom cabinetry & architectural millwork. Our company specializes in the Industrial, Commercial, Institutional (ICI) sector & Retail Store Fixtures. We are currently recruiting for a full-time cabinet maker to join our custom department.** **Position Summary**: Fabricating custom millwork items from shop drawings,...

  • Cabinet Assembler

    7 months ago


    Kitchener, Canada DM Millwork Ltd. Full time

    **DM Millwork is a manufacturer of custom cabinetry & architectural millwork. Our company specializes in the Industrial, Commercial, Institutional (ICI) sector & Retail Store Fixtures. We are currently recruiting for a full-time cabinet assembler & machine operator position.** **Position Summary**: Operating various woodworking machinery, edge bander, dowel...


  • Kitchener, Canada Handyman Connection - KW, Cambridge, Guelph & Brantford Full time

    We are looking to speak with an experienced craftsman in who has experience with Residential and Commercial Cabinetry and Millwork. We are looking to establish long-term profitable relationships as we have many clients who have a variety of service repair needs. You can join our team as a top-notch tradesperson for Handyman Connection of. Let’s help each...


  • Kitchener, Canada DM Millwork Ltd. Full time

    **Job Title**: Cabinet Installer Assistant **DM Millwork is a manufacturer of custom cabinetry & architectural millwork. Our company specializes in the Industrial, Commercial, Institutional sector & Retail Store Fixtures. We are currently recruiting a full-time cabinet installer assistant to join our team.** **Position Summary**: Working aside our...

  • Cabinet Assembler

    1 week ago


    Kitchener, Canada DM Millwork Ltd. Full time

    **DM Millwork is a manufacturer of custom cabinetry & architectural millwork. Our company specializes in the Industrial, Commercial, Institutional (ICI) sector & Retail Store Fixtures. We are currently recruiting for a full-time cabinet assembler position.** **Position Summary**: Primary duties would be assembling cabinets using case clamp, trimming...


  • Kitchener, Canada Interior Store Display Inc. Full time

    Progressive and established custom woodwork and store fixture manufacturer company looking for an experienced Millwork Estimator and Project Manager with a minimum 3 years of experience. This is a dual position with some time being spent in each capacity. The Millwork Estimator/Project Manager will be responsible for sourcing and evaluating suitable...


  • Kitchener, Canada DM Millwork Ltd. Full time

    **DM Millwork is a manufacturer of custom cabinetry & architectural millwork. Our company specializes in the Industrial, Commercial, Institutional (ICI) sector & Retail Store Fixtures. We are currently recruiting for a full-time shop supervisor.** **Position Summary**: Working closely with our production manager this individual is responsible for planning,...


  • Kitchener, Canada Value Village Full time

    Customer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...


  • Kitchener, Canada Stitch It Full time

    CUSTOMER SERVICE ASSOCIATE - PART-TIME Are you inspired by fashion and motivated by a fast-paced and creative environment? We are looking for a results oriented, self-starter, and team player to join our dynamic and creative team. Join our Team! **Our company**: Stitch It is Canada’s largest clothing Alteration Company with 85 locations across Canada...


  • Kitchener, Canada Penske Truck Leasing and Logistics Full time

    Customer Service Associate - Logistics (**Job Number**: 2211187 ) **Position Summary**: **This position supports the Day Shift** **Major Responsibilities**: - **Provide visibility to management and the customer by tracking, process over-sight, auditing, researching and troubleshooting operational issues or functions.** - **Complete daily logs and...


  • Kitchener, Canada Watson Welding Ltd Full time

    **Job Summary**: As a Cashier/Customer Service Associate at Watson Welding Ltd., you will be the face of our company, providing excellent customer service to our clients and handling cash transactions for products and services. **Responsibilities**: Greet customers and provide them with a positive and friendly experience. Handle cash, credit, and debit...


  • Kitchener, Canada Service Experts Canada Full time

    Overview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: Enercare - Hammond **Location Address**: Kitchener, ON **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team...


  • Kitchener, Canada Spaenaur Full time

    Job description **Who We Are & What Do We Do?** Spaenaur is a leading Industrial Distributor of Fasteners and Tools located in Kitchener, Ontario. We source, purchase, package, market and sell a wide-range of products to a variety of Customers. We specialize in same day shipping and in providing "Fasteners Right Now" to the marketplace. We believe in...


  • Kitchener, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...


  • Kitchener, Canada BinSentry Full time

    **Customer Success Associate** **_ Customer Success Associate Responsibilities:_** Within First 30 Days - Learn the basics of BinSentry’s products, business model, processes, and customers - Learn how to operate the Hubspot CRM system with great proficiency - Begin resolving inbound customer tickets Within First 60 Days - Resolve incoming tickets with...


  • Kitchener, Canada Amazon.com.ca, Inc. Full time

    Basic Qualifications - High School or equivalent diploma - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple web browsers, data base searching and instant messenger tools **Role**: Full-Time Delivery Station...


  • Kitchener, Canada Walmart Canada Full time

    **Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. **What you'll do...**: 1. Ensures safe work processes and emergency procedures are followed, i.e., safe...


  • Kitchener, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • Kitchener, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...