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Manager, Employer Services

8 months ago

Mississauga, Canada vpi inc. Full time

VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. VPI has been delivering employment programs for more than 30 years. We are based in Mississauga and have 17 branches across Southern Ontario. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and Courage which support the desire and passion to make a positive and sustainable impact for the individuals we serve.

VPI Employment Services embraces and encourages inclusivity and diversity in the workplace. We are committed to providing accessible employment practices and creating a work environment that encourages and supports our team members be their authentic selves.

We are seeking out individuals who have the passion and drive to make a positive and sustainable impact for the individuals we serve. Providing exceptional client experience; creating an environment where clients feel safe, heard, supported, and see progression with skill development, and life stabilization support, leading to sustainable employment and career development.

We are looking for a Permanent -Full-time Manager, Employer Services for our Skymark location based in Mississauga.

**Key Job Functions**
- Demonstrate comprehensive knowledge of our services, eligibility of the programs that we administer through Employment Ontario, and how we can support the individual needs of job seekers and employers.
- Lead motivate and empower team members to achieve individual and collective goals.
- Foster a collaborative and inclusive team culture that values diversity and creativity.
- Advocate and promote our client’s individual skillsets to employers with a focus on the most marginalised and unrepresented groups and the value that they bring to an organization.
- Understand how to work with specialized groups along with the barriers and challenges.
- Lead efforts to maintain and attain established targets, contributing to the overall success of the team and organization.
- Drive the development of a diversified portfolio of employers, strategically tailored to meet the current and future needs of our clients.
- Handle all employer account related escalations.
- To ensure proactive communication and consistent follow-up with potential employers to cultivate and secure business opportunities.
- Maintain oversight and accuracy of all reports within Employer Services timely analysis, and strategic utilization of data for effective decision-making.
- Oversee all aspects of staff management and performance for staff reporting to the position.
- Other duties pertaining to the position, as required.

**Skills and Abilities**
- Possess integrity and a strong work ethic.
- Passion to serve and wanting to make a difference in the lives of our clients and employers that we support.
- Effective communicator with a demonstrated ability to consistently meet targets.
- Seeking a collaborative leader committed to working alongside the team, guiding, supporting, and learning together to achieve shared goals.
- Forward thinking individual capable of working both autonomously and collaboratively
- Applies critical thinking skills, engages in active listening, and demonstrates initiative in the workplace.
- Adaptable to technology and proficient in working within standardized processes.
- Leveraging automation to enhance capacity and efficiencies, leading to positive outcomes.
- Comfortable with conflict resolution
- Self-confidence/Resilience
- Judgement/Decision making

**_
If you are invited to an interview and require accommodation at any stage in the process, please notify us by clicking _**_here_**_. _**_Any information obtained during the course of recruitment will be used for recruitment purposes only._**

**_ While we thank all applicants for their interest, only those selected for an interview will be contacted by the Human Resources team._