Commercial Lines Csr Billing Help Desk
3 weeks ago
Hi we’re HUB. We are proud to be ranked 5th among the world’s largest insurance brokerages, advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization.
Are you a Commercial Lines Account Manager that handles heavy agency billing? If yes, are you ready to move on up and use your expertise to help your fellow Account Managers? Read below for the details of the most exciting and rewarding job of your career.
The Accounting Resource Center (ARC) is the Accounting Help Desk for Hub International's centralized accounting teams. The ARC’s customers include the branch servicing teams, branch leaders, and the branch finance teams.
About You
Do you love to help, train, and support your teammates?
Are you the go-to in the office for the "How do I?" questions? And do you always have the answers?
Are you good at problem solving and enjoy researching issues to find the answer?
**About the Position**:
This role is not about doing "accounting", it is about helping, teaching, and supporting the servicing teams for all things accounting such as:
Assist Account Managers with billing corrections so that agency bill carriers can be paid
Research missing commission or mis-posted direct bill commission
Research and report back to the servicing teams "what went wrong"
**Essential Traits and Experience**:
Preferred 2+ years of experience in insurance accounting directly related to Carrier/Broker Payables, Cash Application or Direct Bill OR 3 plus years as a Commercial Lines Account Manager with heavy agency billing experience or work in an Agency Bill unit.
Excellent verbal and written communication skills
Epic or Tam experience a plus
Strong Customer Service Skills and enjoy working with people
Understand that teaching someone how to find the answers is more important than just providing the answer
Strong critical thinking and problem-solving skills
Good eye for detail.
Be able to work independently and provide results.
Work well with a remote team
\#Remote
Department Accounting & Finance
**Required Experience**: 2-5 years of relevant experience
**Required Travel**: No Travel Required
**Required Education**: Bachelor's degree (4-year degree)
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
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