Systems Administrator

7 days ago


Ottawa, Canada Thinking Big Information Technology Inc. Full time

**Roles and Responsibilities**:

- Second and third level support (installation, configuration, analysis, maintenance, and support) of storage or backup solution operations in an Enterprise Data Center.
- System Management including system installations, configuration, administration, analysis, maintenance, firmware, and code upgrades
- Documentation development and maintenance for Storage or Backup systems such as, but not limited to: Weekly Status Reports, Build Books, Maintenance Procedures, Specifications and Standards, Design Documentation, Process Documentation, Solution and Implementation Requests, Support Procedures, Backup and Restore Procedures.
- Monitoring and processing of ITSM systems and responding to tickets within defined SLAs using the ITIL methodology.
- Analyze business requirements, technical incidents, problems, design, and implement sound solutions.
- Perform Storage or Backup solution knowledge transfer to Storage OR Backup operations team.
- Other related tasks as directed by the Storage or Backup operations Team Lead and/or Manager.

**Qualifications**:

- Three (3) years of experience with Enterprise Storage Setup, Storage Virtualization, Storage Analytics, Trend Analysis, Capacity Planning, System Administration, including Business Continuity and Disaster Recovery scenarios in a large-scale Enterprise SAN environment.
- Three (3) years of experience working in at least three (3) of these environments: Aix, Solaris, Linux, Unix, Windows, VMWARE, Mainframe.
- Three (3) years of experience virtualizing enterprise external storage arrays using tools such as, but not limited to, Hitachi Command Suite to virtualize VSP, G600, G800, G1000, HUS VM, 3 PAR and NetApp.
- Three (3) years of experience doing Asynchronous and Synchronous Data Replication with such tools as Symmetrix Remote Data Facility (SRDF), True Copy (TC), Hitachi Online Remote Copy Manager (HORCM) and Hitachi Universal Replicator (HUR), amongst others.
- Three (3) years of hardware and management experience with the following, but not limited to; NetApp, Dell/EMC, HDS, IBM, HPE.
- **A valid Secret Security Clearance**:

- A valid driver's permit

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: $60,000.00-$80,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON K1P 5B7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- system administration: 3 years (required)

Work Location: Hybrid remote in Ottawa, ON K1P 5B7


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