Systems Administrator

7 months ago

Ottawa, Canada The Professional Institute of the Public Service of Canada Full time

**Type of position**:Must be a Canadian citizen or eligible to work in Canada as a permanent resident. This position is eligible for a remote-work arrangement within Canada

**Division**: IT Operations and Program Management

**City**: Ottawa, ON

**Job Term**: Permanent Full-time (35 hours per week)

**Union/Non**: IAM Local 3011

**Competition**:24-03b

The Professional Institute of the Public Service of Canada, a national union representing some 70,000 professionals and scientists throughout Canada, requires a **Systems Administrator - DevOps **in its National Capital Regional Office.

PIPSC/IPFPC is committed to building an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our goals and objectives. We are making concerted efforts to foster a workforce that is representative of our diverse membership. We strive to create a work environment that is welcoming to everyone regardless of their gender, age, religion, race, ethnicity, and nationality, particularly equity deserving groups, such as members of the IBPOC, 2SLGBTQIA+ communities, and people living with disabilities.

**What can I expect to do in this role?**

Under the direction and supervision of the Manager, Information Technology (IT) Operations and Program Management, the Systems Administrator - DevOps ensures the upkeep and continuous optimal operation of the Institute’s IT systems.

The position is responsible for planning, configuring, maintaining, troubleshooting and leveraging advanced technologies. The position ensures that Institute systems are functional, up-to-date, secure, and user-friendly while facilitating and supporting the ongoing enhancement and transformation of these systems.

**Major responsibilities include**:

- Identify, configure and deploy enhancements and expansion of IAM/DM capabilities to further secure systems, improve technical support capabilities and improve the end-user experience.
- Work closely with IT staff to ensure efficient operation of systems and continuous improvement and delivery of products and processes.
- Oversee cyber security and information security implementations including intrusion prevention and platform vulnerabilities.
- Develop deployment and automation tools to manage a growing number of services.
- Provide guidance to team members and facilitate their adoption and integration of IT DevOps best practices.
- Manage server/storage deployments and implement upgrades.
- Install, configure, monitor, maintain, test, troubleshoot, and backup systems to ensure functionality, data consistency, security, and usability.
- Identify potential issues in system performance and implement solutions.
- Develop, maintain and ensure adherence to IT policies and standard operating procedures (SOPs) for system use that reflect good practices, including system configurations, troubleshooting, and maintenance.
- Research and recommend new technology and best practices based on business requirements with regards to information technologies, growth and transformation to enhance process efficiency, improve user satisfaction, increase security and/or reduce cost.
- Monitor system resource utilization and trending and undertake capacity planning.
- Collaborate with other IT staff and key stakeholders to design, develop, maintain and support new technologies.
- Participate in forecasting and planning system upgrades to meet business needs.
- Participate in multi-disciplinary teams assigned to special projects and work collaboratively with employees in other sections.

**Experience, Education and Skills Required**:
**Experience and Education**
- Five (5) to eight (8) years’ experience including two (2) to three (3) years’ experience implementing **advanced** solutions (e.g. Cloud computing)
- University degree in Information Technology, Computer Science, Systems Administration or equivalent.

**Certifications**:

- Microsoft Certification: Security, Compliance and Identity Fundamentals or
- Microsoft Identity and Access Administrator or similar Microsoft certification
- AWS certification is an asset

**Knowledge, Skills and Abilities required include**:

- knowledge of Microsoft-based Identity and Access Management / Device Management solutions (**Azure AD and Intune**) and licensing.
- Knowledge of Amazon Web Services **(AWS**), and Elastic Compute Cloud **(EC2**);
- Knowledge of cloud-based technologies, including **Docker** and **Kubernetes**;
- Experience in a user-focused technical-support environment;
- Demonstrated ability in system analysis, configuration, testing, and troubleshooting.

**Language Requirements**:

- Fluency in both official languages (French and English) is an **asset**

**Compensation Package**:

- Permanent Full-time (35 hours per week)
- Salary Range: $92,872 - $116,090 (G6)
- Defined Benefit Pension Plan
- Group Benefits (Life, Extended Health, Dental, Disability and EAP)
- Vacation (4 weeks/year) pro-rata and

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