Team Lead
3 months ago
**Reporting to the Senior Operations Manager, in this role, you will**:
- Support your business partners and work together, leveraging everyone’s strengths.
- See your commitments through and with good intentions.
- Ensure the duties and tasks supported by your role continuously improve with increased quality and fast speed to market.
- Maximize productivity by effectively allocating available resources to successfully process the daily shift work volume.
- Provide hands on direction of all activities to ensure customer and corporate requirements are met.
- Comprehend and administer all relevant policies and procedures in a fair and consistent manner.
- Use Manhattan Scale, Kronos, and other related systems to manage operations, inventory management, and employee-related data.
- Adhere to SCI Logistics’ Quality Principles, Continuous Improvement, and account-specific Standard Operating Procedures.
- Adhere to all Health and Safety practices, and ensure employees are following all related policies and procedures.
- Manage individual employee productivity, attendance, and performance management through regular reviews.
- Resolve employee relation issues in a timely manner and escalate matters when required.
- Effectively communicate all pertinent information regarding process changes, goals and objectives, and operational results to employees through daily shift meetings.
- Work cohesively with the entire Management team to ensure strategic objectives are achieved.
- Participate in the Joint Health and Safety Committee at the site.
**What you bring to the role**:
- A Post-Secondary education, and/or a combination of relevant experience and education.
- Minimum of 4 years of previous leadership experience in directly managing a team to meet daily objectives.
- A valid MHE certification would be an asset.
- Thorough knowledge of third-party logistics services and processes.
- Excellent time management skills and prioritizes effectively in fast-paced, flexible environments.
- You support others in meeting their commitments.
- You take personal ownership over decisions, actions, and outcomes.
- When making decisions, you consider everyone and engage those who can add value to the process.
- An adaptable approach and prioritize with focus on what add value to the client.
- Strong Excel, MS Office, Manhattan Scale and Kronos experience an asset.
**Who you are**:
- You have the courage to think differently about how things get done to continuously improve and deliver even better results every day.
- The safety, health, and well-being of yourself and your team, is your first priority.
- Providing exceptional service is your passion.
- You uphold your commitments and make decisions with everyone in mind.
- You are energized by collaborating in a team environment and enjoy supporting others to find success.
- You embrace new things, are open to different perspectives, and adapt quickly to an evolving environment.
**Working at SCI**:
**Job Types**: Full-time, Permanent
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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