Sales Associate
2 weeks ago
**About us**
We’re a purpose-driven team of individuals dedicated to improving smart home technology in the GTA. We develop innovative smart home products and provide home automation services to the community.
Our work environment includes:
- Growth opportunities
- Modern office setting
- Casual work attire
- Relaxed atmosphere
- Safe work environment
Our organization is currently hiring a Sales Associate to promote product sales. You will sell products to customers and provide information on product availability. We expect you to have knowledge of current trends in the market and have the ability to communicate with people from all social classes. You should be friendly and persuasive in a customer-oriented environment, as you’ll be providing assistance when clients purchase our product. A high level of organization is essential. Ultimately, you should be able to effectively promote our products so that customers are satisfied with the shopping experience.
**Responsibilities**:
- Maintain an up-to-date product knowledge and be able to answer questions about product features
- Provide a positive customer experience in a retail environment by providing items, answering questions and helping customers make informed purchase decisions
- Provide customer service by promoting additional product sales, warranty plans and payment options
- Handle cash, credit card, debit card transactions, and mobile payment accurately and efficiently
- Increase our brand awareness through different social media channels
- Advertise and promote our products and services on platforms such as Facebook and Instagram
- Keep up to date with current social media trends
- Develop a deep expertise in our products and services
- Create a warm and welcoming environment in our store
- Introduce our products and services with passion and enthusiasm
- Tell stories and imagine scenarios to leverage our products
- Engage and connect with our customers
- Answer customer inquiries or take appropriate actions to resolve them in a timely manner
- Take accountability and demonstrate professionalism when engaging with our customers
- Provide an empathetic and accurate customer experience
- Perform other duties as assigned or required
- Demonstrate effective communication skills and relationship-building
- Own personal development and provide continuous feedback to colleagues
**Education**:
- College or university degree
Qualifications:
- 2-3 years of work experience
- Fluency in both English and Mandarin
- Effective communication skills
- Confident presentation abilities
- Interpersonal and social skills
- Expertise in social media platforms such as Facebook and Instagram
- Good math skills to perform basic calculations quickly and with ease
Contact Us
(905) 999-6660
21 Fairburn Dr unit 17, Markham, ON L6G 0A6
**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 16-40 per week
**Salary**: $18.00-$20.00 per hour
**Benefits**:
- Company events
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
**Language**:
- Chinese (required)
Work Location: One location
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