Sales Associate

3 days ago

Markham, Canada Orangetheory Fitness Markham West Full time

Are you passionate about helping people and fitness? Orangetheory Fitness (OTF) is a science-backed group personal training experience that uses technology and exercise science to deliver fitness in the country's most innovative, fun and effective workout. Join our team of Sales Associates to grow the business, build relationships and be part of a fun and passionate team.

Sales Associates (SA) are responsible for providing high-level customer service, educating, and using skills trained by us to add members and run a smooth operation. We are looking for high-achieving, organized individuals who want to be part of a team that is dedicated to helping others find their passion for fitness and health. Under the supervision of the Studio Manager, the SA must be a team player with strong communication and interpersonal skills which will allow you to build rapport and lasting relationships. As we strive to stay ahead of the curve, our SA's love to sell and promote the brand Working at Orangetheory Fitness is more than a job, we change people's lives.

**Currently seeking staff with morning availibity - starting at 6:15 am.**

**RESPONSIBILITIES**:

- Educate and sell Orangetheory membership to prospects
- Establishes and maintains an effective referral program
- Maintains accurate records using established OTF sales systems
- Conducts telephone inquiries/follow up calls/customer care calls
- Leads OTF studio tours with prospects and/or fitness program holders
- Greets members and guests promptly, enthusiastically, and with a smile to create a friendly positive entrance into the OTF studio
- Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
- Employee benefit - Free sessions 1-2 Orangetheory Workouts/week - participation is essential
- Maintains an organized and clean lobby/front desk area
- Responsible for processing accurate cash and credit card transactions
- Follow up and follow through activities with all prospective clients
- Responds immediately to member requests, inquiries, and concerns
- Proper onboarding of all OTF clients using Client Intake Forms and Membership Agreements
- Works closely with Fitness Team to ensure that processes are fulfilled
- Responsible for attending and participating in all relative OTF training programs

**QUALIFICATIONS**:

- Outstanding customer service skills
- Previous sales experience, with strong sales skills
- Strong communication and interpersonal skills are mandatory
- Able to multi-task and excel in a busy environment
- High level of organization and attention to detail
- Must have strong computer and social media skills
- Loves to be part of a team and celebrate team success
- An outgoing personality is a must and a genuine passion for fitness

**Availability** - must be able to work 20-30 hours/week, flexible schedule is an asset.

**Job Types**: Part-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Flexible schedule
- On-site gym
- Store discount

Schedule:

- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Commission pay

Application question(s):

- Are you over the age of 21

Work Location: One location

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