Functional Analyst

3 weeks ago

Edmonton, Canada University of Alberta Full time

**CNAS Office of Education**:

- Competition No.

**S100350975**
- Posting Date

**Apr 28, 2023**
- Closing Date

**May 05, 2023**
- Position Type

**Full Time - Operating Funded**
- Salary Range

**$59,408 to $82,223 per year**
- Grade

**10**
- Hours

**35**

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

**Location**

Work primarily takes place at North Campus Edmonton. This role is hybrid with a mix of remote and in-person.

**Working for the University of Alberta**

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

**Working for the Department/Faculty**

The Office of Education provides administrative support to academic units in the faculties of ALES, Engineering and Science. We are fostering a new level of interdisciplinary teaching and offers consistent, high-quality, and personalized service. Our innovative and dynamic environment provides you with boundless opportunities for engaging work within diverse and multidisciplinary teams. A high level of collaboration within the College and University allows you to build professional networks with meaningful relationships, and cultivate new skill sets through our well-established learning and development programs. Our greatest asset is people who make up the U of A community.

An exciting opportunity exists for a highly motivated and enthusiastic individual to join our team of professionals as a Functional Analyst.

**Position**

The Functional Analyst plays a key role in supporting undergraduate and graduate student services focused portfolios in the Faculties of ALES, Engineering and Science and managing system linkages to the Registrar’s Office (RO), Office of the Dean of Students (DOS), Faculty of Graduate Studies and Research (FGSR) and University of Alberta International (UAI), by blending their knowledge of student service practices and operational support with expertise in an array of student systems utilized by the University’s community. These include Campus Solutions, Slate, Bear Tracks, Electronic Document Records Management System - Alfresco, Ad Astra, Symplicity Advocate, Tableau and FreshService.

The Functional Analyst is responsible for the system configuration that ensures the student services related processes run efficiently, accurately, and on time. Covering functional areas such as admissions, class scheduling, final exam scheduling, course registration, the student record, academic standing, convocation, and student service, it is essential that system configuration and processes are properly managed. Incorrect setup can have significant impacts to students, staff, and the University.

**Duties**
- Serves as a bridge between business processes and system functionality for units in the College.
- Supports and implements process automation for high volume processes and tasks.
- Builds meaningful relationships with client groups and stakeholders in order to provide day-to-day advice and support to business management, business users, and on-campus stakeholders related to student systems and system functionality.
- Supports consultation of business users and stakeholders to capture business requirements, providing options, advice, and/or recommendations regarding system solutions or changes.
- Collaborates with stakeholders to support the creation and maintenance of process and system documentation, providing particular expertise on system related information.
- Initiates and coordinates operational processes (e.g., batch processes), taking into consideration operational requirements and timelines, as well as stakeholder impacts.
- Participates in system upgrades, the design and development of new modules and/or processes, and the implementation of new solutions that will enhance business processes and user experience for student services units.
- Informs project planning and decision-making related to the implementation of new initiatives.
- Analyzes the interaction between Campus Solutions and peripheral/third party systems to det

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