Human Resources Coordinator

1 week ago

Toronto, Canada The Royal Conservatory Full time

**Job Description**:
**What is the Opportunity?**:
The Human Resources Coordinator supports the day-to-day operations of the HR department and the efficient delivery of HR services for employees. The incumbent of this role will review, respond to, and escalate employees’ general inquiries where necessary while ensuring the timely and accurate processing of recurring departmental reporting, audits and other administrative requirements. This role is also expected to collaborate on strategic projects as a member of the HR department, and in concert with stakeholders outside of the department, including recruitment.

Please note that this is a contract opportunity for 1 year.

**Main Duties & Responsibilities**:

- Processing entries and maintaining employee records in the HRIS (ADP Workforce Now system) in an accurate and timely manner.
- Responding to and resolving general inquiries, escalating to the appropriate member of the HR department as necessary to ensure the appropriate actions are taken.
- Maintaining auditing, and enhancing the group benefits portal, liaising with carrier and brokerage contacts as required.
- Acting as a liaison between Payroll, IT, Facilities, and other departments as required.
- Generating and analyzing reporting queries to ensure all systems and data points are aligned and up to date.
- Reviewing organizational charts on a regular basis for updates and release.
- Ensuring HRIS content is kept up to date and that the presentation of content is optimized for each audience (e.g., employees, managers, faculty music instructors).
- Leading recruitment efforts for hourly part-time positions such as work-study students, front of house and bartending staff, service desk and camp positions.
- Providing administrative support for all recruitment files, including posting jobs, scheduling interviews, conducting reference checks, and preparing process documentation.
- Managing the online training portal, flagging overdue assignments and escalating where required.
- Maintaining meeting minutes during relevant meetings and following up on action items.
- Performing other role-relevant duties as required.

**Job Requirements**:
**What We're Looking For**:

- A post-secondary degree preferably in Human Resources or post graduate certificate in Human Resources, with at least 1-3 years experience working in a similar role, or an equivalent combination of education, training and experience.
- CHRP certification or in progress is an asset.
- Related experience using an HRIS; exposure to ADP Workforce Now is an asset.
- Current knowledge of employment legislation, both federal and provincial.
- Proficiency with Office 365, or at minimum a comparable product such as G-Suite.
- Proven drive for accuracy and flawless execution; a high level of attention to detail and a process-oriented mindset.
- Demonstrated ability to be proactive and anticipate job requirements, take initiative and ownership to resolve issues.
- Demonstrated communication skills, both written and verbal. Able to draft audience-appropriate communications independently and with mínimal oversight.
- Exceptional organizational and time management skills to manage multiple and shifting priorities.
- Strong customer service orientation and the ability to interact with all levels of the organization.
- Demonstrates integrity, with the ability to maintain confidentiality and manage sensitive information.
- Resourceful and self-motivated, with the ability to work independently and as part of a team.
- Committed to continuous improvement and the sharing of best practices.

**Additional Information**:

- Office environment with occasional requirements to work outside of regular office hours.
- Role is eligible for hybrid work arrangement with a minimum of 2-3 days expected onsite.

**How to Apply**:
The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Anti-Racism, Access and Equity Policy, accommodation will be provided at any stage of in the recruitment and selection process. Applicants are asked to make their accommodation needs known when they have been contacted for an interview.

The RCM thanks all applicants for their interest in this position; however, only those selected for an interview will be contacted.

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