Call Taker/admin

3 months ago


Vancouver, Canada Drake Towing Full time

**Drake Towing is proud to employ a diverse and capable team of Drivers & Dispatchers.**

**Responsibilities**:

- Working directly with customers to book a variety of services
- Working directly with drivers in all locations, giving call information and problem solving
- Operate walk-up window to process payments and impound lot incoming and outgoing.
- Maintaining professional customer service with team members, partners & customers
- Audit prices on calls and take payments for drivers
- Actively assess calls and urgency and update information accordingly

**Requirements**:

- Vehicle knowledge an asset.
- Must have exceptional computer & typing skills
- Able to work effectively under sudden stressful situations
- Have excellent communication skills dealing with customers, drivers, co-workers, team members and management.
- Able to work without supervision.
- Able to work cooperatively within a team environment
- Strong Multitasker and Positive Attitude
- Strong Organizing Skills
- Experience in towing industry is a strong asset

**Job Types**: Full-time, Permanent

**Salary**: $16.75-$18.00 per hour

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift

Supplemental pay types:

- Overtime pay

Work Location: In person


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